Customer Service High School

J ordan Goldston

Philadelphia, PA *****

267-***-****: **************@*****.***

Objective: To obtain a job position.

Education: Temple University, Philadelphia, PA Expected Graduation: May 2015

Business with concentrations in Retail Management

Hope Charter High School, Graduated: June 2010

Montgomery Community College, Blue Bell, PA

Dual En rollment: Medical Te rminology October 2010-June 2011

Eastern Center for Arts and Technology, Willow Grove, PA

Certificate of Completion- Culina ry Arts October 2010-June 2011

Activities: High School:

-Varsity Track and Field: Captain

-Fund Raising

-Key Club

-Global Unity

-African American Student League

-Skills USA Member

-Debate Team

-Temple University

-Learning Leadership Community

-Organization of African Students Club Member

-Business Students Alliance

Skills: Tu tor for Math and English, Melrose Park, PA September 2010-March 2011

-Tutored two children, ages 8 and 13

-Set individual goals for them

Strong communication, leadership and organizational skills

P rofound interest in the management industry

Exceptional ability to p rioritize effectively, especially when facing

d eadline pressures

Foreign Language: Spanish, conversational

Computer: Microsoft Office Suite: Word, Excel, PowerPoint and Publisher

Work Experience:

Benco Management

P hiladelphia, PA Ma rch 2013-June 2013

Duties: Door to door discussing the savings on utility bill

H ave more than 3 appointments a day

K eep t rack of the appointments that we have

Ross Stores I N C.

Wyncote, PA October 2010-Ma rch 2013

Duties: Unloaded daily t r ucks in the morning

S helved boxed items in the store

L oss P revention Security at times

C leaned sales floor

Assistant Manager at C riss Cross Clothing Boutique

Willingboro, NJ January 2012-May 2013

Duties: Greeted Customers

Created advertising strategies for the boutique

Managed employee schedules

Met the stores daily goals and handled budgets

Dealt with inquiries and complaints and assisted in customer service

L ead Customer Service Representation and Candy's P roduce Junction

Philadelphia, PA February 2011-November 2011

Duties: Assisted customers in selecting products and services

Trained new workers

Scheduled entry level sales associates

Ensured employees used adequate protocol at all times

F ront Desk Assistant for A & M Law F i r m- Old Bridge, NJ May 2009-August 2010

Duties: Scheduling and routing clients

Maintaining and scheduling conference room.

Maintaining the waiting area, lobby or other public areas

Serving coffee or tea to guests

Ordering supplies

Scanning, photocopying, faxing and filing documents

Collecting and routing mail and hand-delivered packages

Verifying employee identification and issuing visitor passes

Certifications: License : CPR/AED and First Aid for Health Care Providers. (2012-2014)

References : Available upon request.

Contact this candidate