Medical Assistant
Resume:
Olivia Graham
Jersey City, NJ 07304
*.********@*****.***
OBJECTIVE: To secure a responsible position that will incorporate extensive practical experience, knowledge, and
proven skills.
SKILLS:
• Excellent communication and writing skills.
• Ability to work under extreme stress and pressure.
• Flexible, systematic, organized, tolerant, goal directed and detail oriented
• Proficient in Microsoft Office Suite, IDX, ICD-9, CPT-4 coding, MediSoft Medical Billing Software, Data entry
keystroke 12,000 KPH
• Good knowledge of medical field, medical related rules and regulations
WORK HISTORY
Human Resources Personnel Coordinator
(Promotion) (06/2012-07/2013)
Maxim Healthcare Services South Orange, NJ
• Ensured references, licenses, background checks and applicable screening exams for candidates are completed in
a timely manner as directed
• Organized and conducting orientation for new hires upon successful completion of MMC requirements
• Responsible for processing employment data into Infomax as well as creating and maintaining personnel files
• Responsible for generating tracking reports through data system to track all requirements and contact external
staff to ensure requirements are kept current and maintained to meet regulatory standards
• Quarterly audits for multiple offices to ensure compliance with both Maxim and CAHC regulatory body standards
Administrative Assistant/Medical Records Clerk (01/2012-06/2012)
Maxim Healthcare Services South Orange, NJ
• Responsible for ensuring 100% accuracy regarding patient records through patient, physician and insurance
correspondences.
• Prepared Excel spreadsheets for charts such as Medication Administration Records, and patient charts that are sent
to storage
• Entered Clinical Supervisors visits dates into Citrix-Infomax, entered data, and loggings into patient’s chart
• Recruited potential candidates for office interviews, setting up appointments for interviews
• Verified references checks, setting up external employees with I-9 and w-4 verification forms
• Faxed plan of cares to MD offices, using an Excel Spreadsheet followed up for patient continuation of care
Medical Records Specialist (10/2010-10/2011)
61St Street Service Corporation Washington Heights, NY
Columbia University Medical Center-Ophthalmology Department
• Entered, retrieved, typed data correspondence and reports using IDX, scanned patient medical records,
demographics and miscellaneous notes using Crown Scan
• Prepared and assembled records into standard order; created records for newly established patients.
• Pulled all patient charts for upcoming office visits in a timely manner and promptly re-filed all returned charts in
designated area according to applicable alphabetic and numeric filing systems.
• Answered multiple telephones lines; handled all medical records request
Olivia Graham
Medical Receptionist- (Temporary position through Distinctive Personnel) (09/2009-10/2010)
Elmhurst Hospital, Home Care Department Elmhurst, NY
• Greeted patients and visitors; served as a liaison to the clinical staff, answering phones, scheduled appointments
for office visits and diagnostic procedures
• Performed pre-registration intake for new patients by obtaining the minimum data set, prepared appropriate
paperwork and/or charts for all incoming patients, confirmed appointments, obtained referrals and verification of
coverage.
• Obtained pre-certifications for procedures and other services, and obtain records and referral information for
patient appointments.
• Obtained referral and/or pre-authorization from the patient, referring physician, PCP, or the insurance company
where applicable.
Medical Assistant /Phlebotomist (12/2006-06/2007)
Innovative Health Care Physicians New York, NY
• Greeted and Registered new patients, scheduled appointments
• Answered telephones, updated patient files
• Verified insurance, third party insurances, collected co-payments
• Submitted medical Claim forms
• Prepared patients for examinations, took medical histories
• Assisted the physician during examinations
• Explained medical procedures to patients
• Collected laboratory specimens
• Sterilized medical instruments
EDUCATION
Kaplan University-Online
Transfer- Associate of Science Degree in Health Care Administration Expected Graduation date 05/2015
Hudson County Community College Jersey City, NJ
Some courses in Liberal Arts Major
New York School for Medical and Dental Assistant Long Island City, NY
Certified Medical Assistant Certificate, granted 10/2006
National Phlebotomy License granted 10/2006 Expiration date: 10/2014
RELATED COURSEWORK: Medical Terminology, Medical Billing and Coding, Venipuncture, Urinalysis,
Treatment Room Procedures including EKGs
References furnished upon request
Contact this candidate