Daral Burke
**** ** ** ****** ( West Park, FL *3023 786-***-****
**********@*****.***
JOB OBJECTIVE
To secure an entry-level leadership role within a cooperate - entity that
will allow me to emulate the organizations core values and contribute to
the sales, marketing and bottom -line revenue as a collections analyst or a
collections rep.
SUMMARY OF QUALIFICATIONS
. Over ten years of experience as a collections representative
. Proficient in Microsoft Suite
. Worked with account receivable fortune 500 companies
WORK EXPERIENCE
2012-2013 Advance Communication Group, Boynton Beach, Florida
Retention Specialist
. Assisted customers in regards to issues concerning current or
active accounts
. Inbound and outbound call center
. Helped resolve situations that couldn't be handled via
customer service
2011-2010 Creditors Interchange Fort Lauderdale, Florida
Collections Representative
. Collect payments on past due bills
. Utilize computer systems to handle skip tracing
. Offered advise or referred customers to debt counselors
2010-2009 United Collection Bearue, Davie, Florida
Collections Representative
. Setup repayment plans and new terms of sale
. Sent statements of delinquencies to credit bureau
. Followed federal and state laws dealing with collections
EDUCATION
Florida Education Center, Lauderhill, Florida
2010
Associates Degree: Medical Billing and coding
2010
Atlantic High School, Delray Beach, Florida 2004