Customer Service High School

RESUME

YENISHETTY SANTHOSH

Mobile : +919*********

Email id: ******************@*****.***

PERSONAL PROFILE

Name : Y Santhosh

Father Name : Y. Nagesh

D.O.B : 01-08-1991

Marital Status : Unmarried

Nationality : Indian

Languages known : English, Hindi and Telugu

Alternate Email ID : ******************@*****.***

Correspondence Address : Bharathnagar, Hyd.

PROFESSIONAL EXPERIENCE:

CURRENT COMPANY:

* Working for Solitaire soft ( Feb 2013 -Till date (US Processing ) )

.

Role & Responsibilities: Telecaller and Recruiter.

* Explain about the job roles and responsibilities.

* Explain about the company philosophy and values they follow.

* Explain about the place of work and salary package which

applies to the role.

* Explain about the training and probationary period and

protocols.

* Solving the queries for billing support.

* Used to clear customer complaints.

PREVIOUS COMPANY:

> Worked for Emporis Soft Tech.(Sep 2012 - Jan 2013)

Role & Responsibilities: Marketing Executive and I.T Recruiter

* Physical check of the each of the candidate profile,

qualifications, skills and experience.

* Maintaining and updating customer databases.

* Organizing and attending events such as conferences, seminars,

receptions and exhibitions.

* To attract as many customers as possible to come and get

information about the product.

* Implement effective strategies to acquire biggest market share in

the categories that products are competing, with the ultimate goal

of establishing products in the leading position.

* Identify new business opportunities and threats to the company.

PROFESSIONAL SUMMARY:

* Actively involved in promoting & streamlining Marketing operations

of the company

* Solely responsible for the company's Marketing activities &

Directly report to the CEO of the company

* Key areas: Marketing, Working with clients.

SKILLS / STRENGTHS:

* Good communication skills (Written and Verbal).

* Good interpersonal skills and customer service orientation.

* Good planning and organizing skills.

* Strong desire to learn and excel in area of my interest.

* Ability to work in group and individually.

TECHNICAL KNOWLEDGE:

* M.S Word, M.S Excel, M.S PowerPoint.

* Operating system Windows 97,98,XP,Vista and 07.

* Photoshop.

* C-Language.

EDUCATIONAL QUALIFICATION:

* B.Tech From Kite Engg. College, Shabad with 62% in the year 2013

* Intermediate from Vignan junior College, Shadnagar with 60% in the

year 2009

* S.S.C from Satya Sai high School. Shadnagar with 72% in the year of

2006

I hereby declare that all the details furnished above are true to my

knowledge.

Place: Hyderabad

Date: ( Yenishetty

Santhosh )

Contact this candidate