Customer Service Sales
Resume:
Patrice Desir
Spring Valley, NY 10977
********@*****.***
November 2012 Best Buy, West Nyack, NY
Title: Sales Consultant
Created a warm and inviting atmosphere for customers.
Provided sales demonstrations of the latest in technology.
Assisted in plan-o-gram implementation and maintenance.
Dealt with and resolved customer complaints and concerns.
Rank among top performers, consistently meet or exceed sales
objectives.
Training
Attend sales induction training to develop relevant knowledge and
skills.
Complete weekly e-learning courses.
Complete certifications for vender brands.
January 2010- March 2012 Atlanta Food Mart, Spring Valley, NY
Title: Assistant Store Manager
Store Management
Assisted the store manager in daily operation of the store
(occasionally assuming store responsibility in his absence).
Managed the organization of merchandise from stock room to sales
floor.
Authorized and sign for refunds and overrides. Took responsibly of
company bank deposits as required by the store manager.
Assist Store Manager, as directed, in providing training for
employees.
Create orders and balance vendor accounts.
Sales and customer service
Led by example on the sales floor by providing excellent customer
service.
Built rapport with great interpersonal skills and a friendly, courteous
and polite nature.
Always had the regular customer’s orders ready before the came in.
Marketing
Implemented visual merchandising in accordance to season and
trends to maximize profitability.
Partnered with store manager to maximize community awareness
through outreach programs.
April 2008-September 2008 Costco, Nanuet, NY
Title: Major Sales
Provided exceptional customer service in all areas of department.
Maintained a clean sales floor by regularly scheduled cleaning.
Introduced and displayed new products to prospective clients.
Ensured proper stock levels in department including inventory
counts.
Training
Individual research for product knowledge.
October 2005- March 2008 Circuit City, West Nyack, NY
Title: Product Specialist
Provided customer service in all departments.
Kept a balanced register and performed exchanges and returns as
necessary.
Ensured proper stock levels for all departments, receiving shipments
and organization.
Consistently met sales quota set each morning at team meeting.
Training
Individual research for product knowledge.
Learned sales tips from peers through hands on training and one on
ones.
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