Jessica Backus
San ysidro Ca 92173
***********@***.***
Provide & Commerce 2013-2013
Call Center Representative
• Answer inbound calls
• Make outbound calls to potential clients in order to sell the company’s broadband service and computer equipment
• Perform data entry services for the company in regards to punching in customer information, call logs and successful sales
vons 2005-2008
Retail sales clerk known for exemplary customer service, team player mindset and exceptional cash-handling accuracy.
Five-year record of dedication and dependability reinforced by consistent “exceeds expectations” ratings on performance reviews and multiple “Employee of the Month” honors.
Backed by excellent interpersonal skills and a commitment to customer service that has been described as “second-to-none” by employers.
RETAIL SKILLS
Retail Sales
Cash-Handling Accuracy
Credit Card Transactions
Customer Service Excellence
Loss Prevention
Merchandising & Stocking