ANGELICA FERNANDEZ
North Bergen NJ 07047
********@*******.***
Education
John Jay College of Criminal Justice New York, NY
Sept 2006 - May 2012
Bachelor of Art, Forensic Psychology
School of the Future New York, NY Sept 2003
- June 2006
High School Diploma
Experience
Adecco Staffing Agency, New York, NY Aug 2012-
Dec 2012
Receptionist
. Greeted incoming candidates and announced scheduled
appointments.
. Answered incoming phone calls on a multi-line phone, responded
to general inquires and transferred the caller to the correct
personnel.
. Documented customer complaints and notified the client contact
team about the issue.
. Maintained office appearance and assured conference rooms were
ready to be in use.
. Received and distributed incoming correspondence to the staff.
Blue Shield Security, New York, NY
Jan 2010 - Nov 2012
Administrative Assistant
o Handled day-to-day administrative duties such as answering phones,
filing, faxing, copying, correspondence, and invoices.
o Coordinated appointments with clients.
o Submitted proposals to new companies for contracts.
o Maintained employees work schedules and coordinate vacation and
personal time off.
Rite Aid Pharmacy New York, NY Mar 2005 - Dec 2009
Retail Sales Associate and Pharmacy Clerk
o Prepared, maintained records of inventories and receipts, purchases,
or deliveries, using a variety of computer screen formats.
o Operated cash register to process cash or credit sales as well are
reconciled register at end of shift.
o Performed clerical tasks, such as dispensing, compiling and
maintaining prescription records, and contacting customers when
medications were ready.
Veterans Affairs Hospital New York, NY Jan 2006 - Aug 2006
Receptionist
o Handled all incoming calls to cancer registry Department.
o Directed clients with appointments to appropriate locations.
o Maintained office appearance and organized file cabinets.
Skills
Computer: Proficient in Windows XP, Microsoft Office, research
databases, and Lexis Nexis. Languages: Fluent in Spanish, basic
understanding of French.