Casey Hovsepian
Research and Data Analyst - StudentLinkUp
97A Pleasant Street - Ashland, MA 01721
**********@**.*** - 508-***-****
Hardworking and a quick learner, I have a versatile skill set with experience in customer service, research,
and written and oral communication. I work well in a fast paced, detail and dead-line oriented environment.
WORK EXPERIENCE
Research and Data Analyst
StudentLinkUp - Wayland, MA - October 2012 to July 2013
Research, develop and maintain database for start-up internet marketing company. Edit and maintain company
website. As part of the Social Media Marketing Team, update and run Twitter, Facebook, Pinterest, and
Instagram accounts.
Insurance Coordinator
Tocci Dental Associates - Wellesley, MA - June 2011 to October 2012
Brought outstanding receivables to lowest level in company history. Coordinated, liaised and networked
between insurance companies and patients. Managed filing and tracking of insurance claims and informed
patients of their claims status. Researched and resolved insurance billing issues. Processed insurance
payments and write-offs.
Concierge
Apple Inc - Natick, MA - May 2008 to August 2011
Greeted and directed customers to the appropriate product or representative in a timely manner to ensure
a superior customer experience. Triaged hardware issues to expedite service appointments. Educated
customers on product features and functions.
Customer Service Representative
Shaw's Supermarkets - Ashland, MA - September 2003 to July 2008
Managed cashiers, baggers and their break schedules. Responsible for closing at day’s end.
EDUCATION
BS in Human Nutrition
Framingham State College - Framingham, MA
2007 to 2011
University of New Hampshire - Durham, NH
2005 to 2007
SKILLS
I am proficient in Microsoft Word, Excel, Outlook, PowerPoint and PracticeWorks.