Customer Service Sales

***** ** *** *** . *****, FL *****

Phone 786-***-**** . E-mail ******************@*****.***

Katrina Santovenia

Objective

To obtain a position within your company that will allow me

to utilize my skills as well as provide an opportunity for

advancement and growth.

Education

[ 2006 -

2008 ] Ha

llandale High School Hallandale,

Florida

High School Diploma

JROTC, HOSA, WOMEN'S OF TOMORROW, YMCA, BOYS N GIRLS

CLUB

Work experience

[March 2012- Current]

Brands Mart USA

Customer Service Rep, Returns Clerk, Cashier

Handle merchandise, Customer service, Cashier, Censoring,

and Spider rapping, Translator (Spanish, Portuguese),

Testing Merchandise, Build displays (Grills, store

displays, ext.) Handling multi-telephone lines, faxing,

filing, typing, clients scheduling, calls customers,

Microsoft excel.

[July 2011- May 2012]

Burlington Coat Factory

Sales Rep. Cashier

Sales rep, customer service, sales per hour goals set up

walls, stock area, cashier, maintenance, training for

managers position

[July 2008- Current 2013]

Custom Tax Center

Receptionist

Handling multi-telephone lines, faxing, filing, typing,

clients scheduling, calls customers, file taxes, Microsoft

excel, Customer Service, excellent communication and

listening skills, organizing mail.

[May 2010- January 2012]

Bare Feet

Sales Rep, Cashier

Customer service, sales rep, shipment, stock area,

maintenance

[December 2010-July 2011]

Dress Barn

Sales Associate

Sales rep, customer service, sales per hour goals set up

walls, stock area, cashier, maintenance, training for

managers position

[ August 2010 -- October

2010] S.T.L World Wide

Sales Rep.

? Sales Rep to businesses to business and collected

revenues from sales.

[ February 2009 - January 2010 ] Czar

int'l hair nail salon

Receptionist

? Selling Hair Care services and products, Handling

schedules and appointments, Preparation of Customers Hair

for Salon Barber.

[ March 2006 - September

2010 ] Wendy's

USA

Crew Member

? Cashier, food preparation, maintenance.

[ May 2002 - July

2005 ] Colleg

e Park Apt

Secretary/ Day Care

? Handling multi-telephone lines, faxing, filing,

tenant scheduling, apartment negotiator, tenant compliance

and complaints.

? Assisting children, teachers. Preparing homework

assignments and projects, Tutoring children.

Volunteer experience

Joe DiMaggio Children's Hospital ( April 2006 - May 2008) -

Patient Care

Hallandale High School ( April 2006 - May 2008) - Blood

Drive Assistant

Relay for life for Cancer ( February 2007 - May 2008)

- Assistant Coordinator

Golden Gates High School ( September 2004 - February 2006)

- JROTC LEADER

Women Abuse Institute ( May 2004 - September 2005) - Mentor

Skills

. Office applications ( Microsoft Word,

Excel, PowerPoint)

. Ability to handle multi phone line

systems, fax, scanners, and computers

. Filing & typing

. Customer Service

Ware House ( Handling Merchandise, Censoring, Tagging,

Spider wrapping)

. Excellent communication and listening

skills.

. Quick and eager to learn new

experiences.

. Able to understand and follow through

with directions.

. I have proven leadership skills.

. Strong organizational abilities.

. Capable of representing an employer

professionally and intelligently.

. Able to deal in a calm mature manner

with any solving problem situations.

. I'm a kind and honest individual.

. I keep calm when under stress.

Fast Learner

References

Available Upon Request

Contact this candidate