**** ******** ****** ************, ************ **150
Marlene Tate, MBA 215-***-**** *******.****@*****.***
EXECUTIVE SUMMARY
Incredibly loyal, highly organized, and dedicated professional with over 15 years of broad-based experience in managing
staff, international business operations, executive administration, and human services complemented with office
management and administrative support abilities as well as comprehensive skills in managing staff volume orchestrating
internal correspondence, updating executive’s calendar, coordinating travels and meetings, and maintaining confidential
corporate records and reports. Excel at formulating and implementing standard practices and procedures to effect
dramatic improvements in efficiency, productivity, and business processes toward successful attainment of organizational
goals. Manifest exceptional organizational expertise and extensive leadership and interpersonal skills to develop
motivating, positive, and cross-functional team environments.
CORE COMPETENCIES
Project Control and Management Human Resources Functions
Contract Negotiations Travel Itineraries (Domestic and International)
Legal and Regulatory Compliance Database Management Software
Office Administration and Support Leadership and Team Development
Outstanding Executive Relations Strategic Planning and Problem-Solving Abilities
Superior Interpersonal and Communication Skills Time Management and Budgeting
CAREER OVERVIEW
ZAR CAPITAL GROUP Philadelphia, PA 2013-PRESENT
EXECUTIVE DIRECTOR OPERATIONS (CONSULTANT)
ZAR Capital Group is a specialized advisory and investment services firm that successfully bridges the gap
between users and providers of capital worldwide.
• Reports directly to CEO/Founder.
• Responsible for day to day operations.
• Coordinated deliverables, meetings, reporting, plans and other activities between the CEO and his
leadership.
• Works collaboratively with CEO/Founder sharing resources and best practices.
• Manage relationships and interact with CEO’s leadership.
AFFILIATED DISTRIBUTORS Wayne, PA
SENIOR EXECUTIVE/PERSONAL ASSISTANT TO THE CHAIRMAN AND CEO 2012
AD is a community of independent distributors and manufacturers of construction and industrial products. With over 500
independently owned members who span seven industries and two countries.
• Coordinated deliverables, meetings, reporting, plans and other activities between the CEO and his direct reports.
• Collaborated with the CEO and his direct reports to create, develop and maintain reports.
• Handled Board of Director related activities.
• Provided administrative and scheduling support to the CEO.
• Communicated with corporate senior team on behalf of CEO.
• Designed and prepared correspondence, expense reports, and documents on behalf of the CEO.
• Arranged and organized calendar for the office of the CEO.
• Carried out periodic/ad-hoc projects and render personal support to CEO as requested.
DAY AND ZIMMERMANN GROUP INC. PHILADELPHIA, PA 2010-2012
SENIOR EXECUTIVE/PERSONAL ASSISTANT TO THE CHAIRMAN AND CEO
Day & Zimmermann delivers a broad spectrum of industrial, defense and workforce solutions to commercial and
government customers.
• Arranged and organized calendar for the office of the CEO.
• Designed and prepared correspondence, expense reports, and documents on behalf of the CEO.
• Regularly participated in senior management meetings and oversaw the completion of reports and presentations
to guarantee targeted deliverables.
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8126 Michener Avenue Philadelphia, Pennsylvania 19150
Marlene Tate, MBA 215-***-**** *******.****@*****.***
Built and cultivated professional relationships with senior executives, internal customers, external vendors,
•
and/or government agencies.
Significantly contributed and involved in annual budget preparation, and ensured compliance through
•
monitoring of monthly expenditure analysis.
Handled and retained critical business and routine reports while ensuring timely schedule updates and
•
distribution; collaborated closely with members of the senior management.
Carried out periodic/ad-hoc projects and render personal support to CEO as requested.
•
Maximized productivity and efficiency of the team through execution of work, and assigned key projects to the
•
executive office administrative team.
Effectively supervised the corporate administrative assistant team to ensure accurate workflow and coverage for
•
the higher executive team.
Maintained and ensured that communication existed with the administrative team throughout the organization
•
and workload management to focus and accomplish organizational goals and objectives.
2007-2010
INTERNATIONAL SOS AMERICAS AND NORTHERN EUROPE
SENIOR EXECUTIVE/PERSONAL ASSISTANT TO THE PRESIDENT & VICE PRESIDENT OF SALES AND MARKETING
AND THE VICE PRESIDENT OF MEDICAL SERVICES
International SOS is the world’s leading international healthcare, medical assistance, and security services company.
• Provided high level of support to senior executives.
• Successfully coordinated a Global Sales Conference for the Americas under $3.5 million dollar budget.
• Organized trip files and handled visas in coordinating international travel arrangements, for guests, clients,
and candidates.
• Built and cultivated professional relationships with senior executives, internal customers, and external clients.
• Created expense reports in cooperation with corporate policy.
• Planned, designed, and edited emails, correspondence, documents and reports.
• On boarded new employees
• Proactively maintained and developed procedures manual to ensure consistent performance of routine.
CITY OF PHILADELPHIA PHILADELPHIA, PA 1987-2007
EXECUTIVE ASSISTANT TO COO, WATER REVENUE BUREAU 1996-2007
Philadelphia is the largest city in the Commonwealth of Pennsylvania and the fifth-most-populous city in the United
States.
• Provided administrative support to operations division.
• Collaborated with COO to evaluate staff performance and development.
• Prepared all travel arrangements.
• Liaised with government, state, social services, law enforcement, and outside agencies.
• Processed and maintained case statistics and daily work orders.
• Combined dynamic management and communication skills leading to successful acquisition and recovery of over
$25 million dollars in revenue for the City of Philadelphia Revenue Protection Department.
• Expertly administered the day-to-day activities of the department to deliver the highest level of service to more
than 500,000 Philadelphia residential and commercial clients.
• Formulated and executed case-related activities for the Revenue Protection Department.
• Spearheaded the conceptualization and completion of work strategies and procedures for departmental operations.
• Diligently managed and assessed the effectiveness of ongoing and special projects; processed appropriate
recommendations for modifications as necessary.
• Meticulously led compliance with city ordinance, laws, court orders, court rules, and administrative directives.
• Proactively maintained and developed procedure manuals to ensure consistent performance of routine.
• Effectively mentored and trained administrative support staff.
• Monitored daily workflow of field and clerical support staff.
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8126 Michener Avenue Philadelphia, Pennsylvania 19150
Marlene Tate, MBA 215-***-**** *******.****@*****.***
EDUCATION
MASTER OF BUSINESS ADMINISTRATION IN INTERNATIONAL BUSINESS, HIGH HONORS
Arcadia University, Glenside, PA
Semesters abroad in Europe and China
MASTER OF SCIENCE IN ADMINISTRATION OF HUMAN SERVICES, HIGH HONORS
BACHELOR OF SCIENCE IN ADMINISTRATION OF EDUCATION, MAGNA CUM LAUDE
Chestnut Hill College, Philadelphia, PA
TECHNICAL PROFICIENCY
Windows Operating System Microsoft Office Suite (Excel, PowerPoint, Word, Access, Outlook)
QuickBooks Internet Explorer Mac I-Pad SharePoint SAP Acrobat
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