Rowhan Douse
Paterson NJ **504
Home 973-***-****
Mobile 973-***-****
******@****.***
Qualifications
. Adaptable and a model attention-to-detail character regarding vital
procedures.
. Perform duties as an associate to enhance the work environment's daily
tasks.
. Ability to confidently prove advanced product knowledge and digital
technology familiarity.
. Exhibited customer care skills to translate needs towards problem
resolution.
. Handled high volumes of calls and emails displaying superior
communication and written skills.
Education
Berkeley College B.S. Management of
Information Systems
West Paterson, NJ 07424
09/2007 - Present
Johnson & Wales University B.S. Computer Graphics
& New Media
Providence, RI 02903
09/2004 - 02/2006
Web Design
Designed and/or managed up to 20 prominent, unique websites for companies
and organizations in the music, health care, and real estate industries
using Adobe Suite CS.
Technology Proficiency
Windows & Macintosh Platforms
Desktop/Laptop Hardware & Software
Mobile Smartphone/Tablet Savvy
Microsoft Office Suite - Adobe Suite
Employment Experience
Smart Realty Real Estate Freelance
Web/Graphic Designer
Edgewater, NJ 07020
07/2009 - Present
Publisher's Circulation Fulfillment Customer
Service/ Digital Support Agent
Rockleigh, NJ 07647
10/2009 - 09/2012
Achievements
Consistently achieved exemplary remarks regarding productivity under little
supervision.
Granted supervisory authority for various projects to oversee use of office
resources.
Cross-trained multiple departments including managers on digital product
knowledge.