Manager Real Estate

Michelle K. Ruff

**** *** **** ****, ******* FL *3351

786-***-****, *********@*****.***

PROFILE

Ambitious business professional seeking management position while utilizing

my strong educational credentials coupled with solid background in finance

and administrative services. Flexible team player who thrives in

environments requiring ability to effectively prioritize and multi-task

concurrent projects. Computer-literate performer with extensive software

proficiency covering wide variety of applications.

EDUCATION

Masters of Science, Majors: Business Administration (MBA)- Nova

Southeastern University, Davie, FL, 2/2009

Bachelors of Science, Majors: Finance, Real Estate and Human Resource

Managment- Florida State University, Tallahassee, FL, 12/2005

PROFESSIONAL EXPERIENCE

FirstService Residential, Inc.(fka The Continental Group, Inc.) 7/2010-

Present

Hollywood, FL

Admin/Rental Resale Manager

Liason between Board of Directors and external clientele. Developed

training manual for office staff. Managed the accuracy and timely

processing of 130+ applications on a monthly basis. Prepared monthly

billing reports of all applications and estoppels for invoicing. Conducted

training for new hires. Completed on average 40+ estoppels monthly.

Provided delinquency and ownership reports upon request to board members.

Created files and coordinated all necessary information and documentation

for new owners/ renters. Answered clients questions and requests regarding

applications and various residential issues. Created and distributed work

orders accordingly. Maintained and updated resident database. Provided

front-desk concierge support as necessary. Developed application package

and requirements. Maintained filing system of applicant information.

Ensured 55+ community compliance of applicants. Coordinated association

interviews with prospective residents.

Team Enterprises. 1/2007-3/2009

Fort Lauderdale, FL

Financial Analyst

Monitored and reconciled account receivables weekly basis. Responsible for

client billing and invoicing. Issued checks to 500+ subcontractors

monthly. Audited employee expense reports for payment. Collection and

entry of subcontractor forms. Prepared various financial reports.

Coordinated with field managers concerning payments, expenses, billing

inquires and reimbursements.

Franklin Templeton Investments

3/2006-1/2007

Fort Lauderdale, FL

Adminstrative Asst. for Portfolio Client Services

Set-up system access for new hires. Maintained weekly attendance and

annual vacation records. Arranged system access for new staff. Managed

the Director of Client Services calendar. Prepared and submitted expense

reports. Planned and coordinated team meetings & corporate luncheons.

Organized special events. Made travel arrangements for department

managers. Maintained emergency procedures manual. Maintained office

supply inventory.

CORE COMPETENCIES

Hardworking; Team Building; Organization; Strategic Planning; Crisis

Management; Organizational Leadership; Oral & Written Communications;

Interpersonal Relations; Workflow Coordination; Prioritization; Time

Management

LICENSURE

State Licensed Community Association Manager

State Licensed Realtor

Florida Notary

Eligible Elementary Education Certification

Certified Broward County Substitute Teacher

TECHNICAL PROFICIENCIES

Windows 98 / 2007 / 2010 / XP; Microsoft Office Suite: MS Word, MS Excel,

PowerPoint; PeachTree Accounting Software; Lotus Notes, Continental

Connect, Continental CAMACCT, Concur Expense Mgmt. System; Oracle.

References are available upon request

Contact this candidate