Jamie Serrano
Las Vegas, NV 89120
Cell: 509-***-****
Email: *****.*.*******@*****.***
SUMMARY OF QUALIFICATIONS
o More than 10 years experience as an Administrative Assistant.
o Great telephone skills and etiquette.
o Working knowledge of computerized processes and data entry procedures.
o Bilingual communicator in both English and Spanish.
o Excellent organizational, time management and follow through skills.
o Excellent ability to work well under pressure and to work accurately
and efficiently.
o Computer skills consisting of 60 WPM typing, great knowledge of
Microsoft Word, Outlook, Excel and Power Point. Centricity Practice
Solutions 2006 Client Version 8.0. OnBase Client Version 7.2.1.
Patterson Eaglesoft Version 14.00.
PROFESSIONAL EXPERIENCE
Fern Adair Conservatory of the Arts, Las Vegas, NV, September 7, 2011-
Present
Accounts Receivable/Front Office Administrator
o Working directly under Director
o Compiling of various reports, student counts, account balances
o Answering phone lines, taking messages, directing calls
o Scheduling of meetings, events, and staffing
o Keeping 300+ accounts updated, collecting on outstanding balances
Columbia Basin Health Association, Mattawa, WA, October 24, 2008-September
24, 2010
Dental Registrar
o Greet patients, verify demographics, and insurance information.
o Scheduling of all dental procedures.
o Extensive interaction with patients, providers and dental staff.
o Collect co-pays and other charges day of service.
o Dental coding
o Ordering of Office supplies
o Insurance verification, and Pre-Authorizations
Columbia Basin Health Association, Mattawa, WA, July 1, 2007-October 24,
2008
Medical Records Clerk
o Scan paper records into electronic database.
o Send and receive medical records in safe, professional and timely
manner.
o Release medical records to patients, providers and agencies with
proper documentation signed, following all HIPPA laws
Columbia Basin Health Association, Mattawa, WA, May 21, 2007-October 24,
2008
Medical Registrar
o Greet Patients, collect demographics and insurance information.
o Answer multi-lined telephones.
o Scheduling of all medical procedures.
o Extensive interaction with patients, providers and medical staff.
o Check in medical supplies after delivery using proper invoices.
o Ordering of office supplies.
EDUCATION
Wahluke School District, Mattawa, WA 2001
High School Diploma
REFERENCES
Available upon request.