Customer Service Representative

Tasha Shameika Clark

**** *. ******* *** *** Vegas Nevada, 89129

***************@*****.***

Tel: 702-***-****

Personal Statement

I am a very motivated and devoted person that is ready to work in any environment as a team

player. When it comes to Customer Service I practically know all the ropes, but I am always

willing to learn more and become more knowledgeable to any task that is needed to succeed in

this field. I am well rounded and work well with others, but I am also and efficient worker on my

own. I seek to find a position where I can develop as well as excel while giving my best to an

employer.

Work Experience

Ambassador ( Mar-2012 – Present)

The D Las Vegas Hotel and Casino, 301 E Fremont St, Las Vegas, Nevada 89101

As an Ambassador at The D Las Vegas Hotel & Casino my duties are to perform excellent

customer service with all of the players and guest. I promote the promotions that we have taking

place at the casino, I interact with the customers both at the booth as well as on the casino floor.

Data entry is also a duty that I perform inputting the player’s information into the system as well

as other data when needed.

Customer Service ( Feb-2006 –

Jul-2011)

Four Queens Hotel & Casino, 202 E Fremont St, Las Vegas, Nevada 89101

As a Customer Service Representative at the Four Queens Hotel & Casino my duties were

interacting with numerous of customers from all over the world. For new customers I would

enter their data into the computer as well as help them and the existing members with

miscellaneous concerning promotions within the casino.

Guest Room Attendant (Dec-2004 - Apr-

2005)

San Remo Hotel & Casino, 115 E Tropicana Ave, Las Vegas, Nevada

While working at San Remo Hotel & Casino my duties were cleaning rooms, loading carts and

interacting with customers on a daily basis.

Front Desk Clerk (Jan-2002 –

Dec-2003)

G & G Entertainment, 6170 W. Lake Mead Blvd Suite 298

While working at G & G Entertainment my duties were appointment setting, data entry, and

customer service.

Student (Oct-1999 - Dec-

2001)

Sierra Nevada Job Corps Center, 5005 Echo Ave, Reno Nevada, 89506 (Oct-1999 – Dec-

2001)

While at Sierra Nevada Job Corps Center I attended academic and Trade classes which I

completed successfully. I am certified in Business & Clerical and I also received my GED.

Education

Business & Clerical Diploma and GED – Sierra Nevada Job Corps Center, Reno, Nevada

I received my GED and a diploma as a certified Business & Clerical graduate. I also have

certificates in Bank teller and Vault as well as Receptionist.

Sierra Nevada Job Corps Center, 5005 Echo Ave, Reno Nevada, 89506 (Oct-1999 – Dec-

2001)

While at Sierra Nevada Job Corps Center I attended academic and Trade classes which I

completed successfully. I am certified in Business & Clerical and I also received my GED.

Education

Business & Clerical Diploma and GED – Sierra Nevada Job Corps Center, Reno, Nevada

I received my GED and a diploma as a certified Business & Clerical graduate. I also have

certificates in Bank teller and Vault as well as Receptionist.

Associate of Arts Health Care Administration- University of Phoenix Axia College,

Phoenix, Arizona

I am now attending classes for my bachelor degree in Health Care Administration. I have 70%

of my degree complete and 45 credits toward my accomplishment with 18 more credits

remaining.

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