Customer Service High School
Resume:
SANFORD, NC
MANAGERS, ALL OTHER, Sales Representatives, Services, All Other
• Responsible for managing overall store operations. Duties include customer service; operation
of computerized point of sale system; scheduling and counseling of employees; following and
enforcing policies and procedures; store maintenance and basic repairs; covering shifts;
bookkeeping, daily bank deposits; closing out arcade machines; cleaning bathrooms, gas consoles,
and gas islands; compiling inventory and ordering; and stocking merchandise.
• Lifts and carries light-to-medium weight stock, materials, and tools. Uses carts and manual or
electric pallet jacks in the movement of items to replenish depleted stock with incoming items, and
in obtaining stock from storage areas and transporting to shelving or display area. Maintains
adequate stock of subsistence items.
Theresa T Rice
1980 JERNIGAN TRL
SUMTER, SC 29150
Phone: 803-565-
8183
theresatrice1©aol.
coni
Objective
My objective is to obtain a position as a team player in a people-oriented organization where I can maximize my customer-
service experience in a challenging environment to achieve the corporate goals.
Employment History
Customer Service Representatives, Unknown ONET title
03/2012 - 08/2013 Department of the Air Force 87
MC GUIRE AFB, NJ
FSS/FSMH (All American Inn
Lodging)
• Received and confirmed requests for room reservations by fax, telephone, email, or personal contact. Provided
excellent customer service while registering guests simultaneously ensuring all personal information has been updated
to the folio upon check in.
• Assigned rooms according to the daily arrival list and prepared checkouts by posting charges to the accounts in
accordance to the control records. Prepared and safeguards cash receipts, prepares daily cashiers report as
well as daily activity reports, and prepared consolidated daily activity reports. Ensured housekeeping status of
rooms is accurately updated, records and notifies appropriate person/organization of maintenance issues
reported by the guests. Ensured that the front desk area and lobby remained clean at all times. Processed the
Night Audit and closed credit card machines nightly. Corresponded with several hotels with military contracts to
ensure that military personnel had accommodations when they returned from overseas deployments.
Delivery Driver, Parts Salespersons
05/2010 - 12/2011 Napa Auto Parts Columbia, SC
• Established and maintained good relations with NAPA customers by providing courteous, efficient, and
professional delivery service in a safe and timely manner. Evaluated check invoices for accuracy and ensured that
parts ordered were correctly pulled for delivery to the customer
• Key essential functions of the position included assisting with checking in stock orders and stocking products on the
shelves; cleaning as routine maintenance functions for the delivery vehicle and the store; adhering to all safety rules,
including the handling of hazardous materials.
•
ASSEMBLERS AND FABRICATORS, ALL 0, Assemblers and Fabricators, All Other
04/1996 - 06/2004 EATON ELECTRICAL SUMTER, SC
Primarily assembler electrical components and machine parts on the production line, I worked as a copy Machine
Attendant, Mail Room Clerk, and an Engraver. Sub-Assembler,
• Correctly select and install, in accordance to drawings/diagrams/blueprints, various
components/devices. Exhibit a strong adherence to quality by continually seeking methods of
improvement for all functions of the position. Ensure quality criteria are met by review of documents,
consciences assembly and proper employment of the switchboard quality verification checklist.
Receive and carry out work assignments from management and internal customers so as to fulfill customer
orders in a timely manner. Perform assigned function from oral / written instructions, drawings, travel
documents, DMM system, manufacturing information, hand drawn layout request. Closely follow
established procedures for completing assigned function.
Comply with all safety requirement, including proper use of personal protective equipment and operation
of equipment in a safe and competent manner
• Perform routine preventative maintenance when required to ensure peak performance of all
manufacturing equipment. Perform special assignments and/or projects as assigned.
Exhibit strong analytical and problem solving skills so as to resolve any obstacles or delays that may occur
in the production process
Education History
Completion Date Issuing Institution Location Qualification Course of Study
Valley High School SC High School Diploma General Studies
Additional Information
Work Keys:
Reading for Information Level - 4
Locating information Level - 3
Applied Mathematics Level - 3
Observation Level - 4
Contact this candidate