Training Management
Resume:
Teresa Rio
***** ** ** ******, *****, FL ***** Cell: 786-***-**** E-mail: *****@***.***
Professional Summary:
Experienced management professional with strong leadership and relationship-building skills.
Action-oriented with ability to communicate effectively with technology, among executive and business audiences.
Key Skills:
* Multi-task Management &
Supervision; Strategic Planning
* Staff Recruitment, Development & Training
* Contract Implementation & Auditing
* Review and Implementation of Government Rules, Policies & Procedures
* HR Management, EEO & Progressive Disciplinary Action Implementation
* Verbal Communication, Public Speaking & Community Relations
* Spanish/English Translation
* Computer Skills/ Microsoft Programs
* Reports, & Manual Preparation & Analysis
* Client Relations & People Skills; Bilingual
* Business Development & Monitoring
* Ability to Work Independently & in Teams
Experience:
State of Florida – Department of Emergency Management, Miami, FL 2008-2011
Public Assistance Coordinator
* Completed inspections and closeout processes for applicants for FEMA funding due to national declared disasters; disaster reconstruction assessments and site inspections.
* Assisted local governments and certain private non-profit organizations with their recovery efforts.
* Provided FEMA and Public Assistance training, technical and programmatic assistance.
Church World Service, Miami, FL 2005-2007
Program Coordinator
* Coordinated the Micro-Enterprise Development Program for refugees and asylees in establishing and/or expanding micro enterprises in the community.
* Developed and managed revolving loan fund and loan portfolio.
* Established systems and training to ensure technical quality.
* Supported the grant writing process for Federal funding.
* Established and maintained relationships with other funding agencies, public media and community resources.
State of Florida – Department of C & F, Miami, FL 1971-2005
Program Operations Administrator
* Managed a 150 employee service center (the largest in all the State) coordinating activities such as hiring, training and evaluating staff; leasing, troubleshooting problems of day to day operations such as maintenance, supplies, safety and emergency plans, telephone and computer installation and training among other duties.
* Evaluated programmatic administrative operations meeting goals and objectives.
* Implemented and administered state and federal public assistance under strict quality control guidelines for programs such as Food Stamps, AFDC, Medicaid and Adult Payment among others.
* Directed the licensing of Adult Congregate Living Facilities, which involved monitoring and inspections with enforcement of standards together with the health and Fire departments.
* Coordinated with the State Attorney’s Office to facilitate criminal actions against facilities and operators not in compliance.
Education:
University of Illinois, Chicago, IL Florida International University, Miami, FL
B.A. – Spanish/Teaching Institute of Government – Executive Development Program
Dean’s List
ADDITIONAL EDUCATION:
* Health Insurance Portability and Accountability Act (HIPAA)
* Supervisory Skills; Supervising the Marginal Employee; Written Communications (FIU)
* Management Development
* Employee Retention Conference for Managers
* Training Skills
* Human Services Supervision
* Community Care, Case Management and Client Assessment
* Collective Bargaining; Contract Administration (FIU)
* Aging: Cross-Cultural Perspectives, Myths & Facts
* Ethical Fitness-Train The Trainer”
* Trainer Certification Program-Essential Trainer Skills
* Employee Retention Conference for Managers
* Title Insurance
* Real Estate
(Detailed listing of all courses/training taken available upon request.)
OTHER QUALIFYING INFORMATION:
* Extensive computer knowledge and experience in Microsoft Programs, such as Word, Excel, Publisher, PowerPoint and Access. Also knowledge and experience in Lotus 6.5, FLORIDA System, DCF Tracker, People First, Flair, Data Warehouse, MicroMIS and DownHome.
* Public speaking experience training, conferences, and presentations.
* Proficient in English and Spanish languages; translator of Spanish, Portuguese and English.
AWARDS:
* State of Florida Merit Award (1975)
* FIU- School of Public Affairs and Services, Certificate of Appreciation (1981)
* Certificate of Appreciation, the Area Agency on Aging (1982) and (1983)
* Recognition Award for “Selfless Dedication to Bringing Relief to the Citizens of South Dade County (1991)
* Letter of Appreciation from Representative Ileana Ros-Lehtinen (1992)
* Davis Productivity Award (2000)
* Certificate of Appreciation for Outstanding Achievement Support, District 11 Florida State Employees’ Charitable Campaign Drive (2000, 2001, 2002, 2003)
* Certificate of Appreciation by The Miami-Dade County Office of the Mayor and Board of County Commissioners, “Help-A-Child Campaign”, February 6, 2004
* Certificate of Appreciation by the Miami Buena Vista Lions Club, in appreciation of the invaluable services and cooperation extended, December 16, 2004
* Certificate of Appreciation by the Florida Atlantic University, Small Business Development Center, for Contributions as a Resource Partner, 2006
* Certificate of Recognition for “Outstanding Service to the Enterprise Community Center” and for my “Dedication and Unwavering Commitment” by the Miami-Dade Empowerment Trust, September 12, 2007
(Detailed listing of additional awards received available upon request.)
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