Manager Service

I am a very adaptable self driven individual who strives for success in all

that I do. I hope my contributions help improve the company I work for, as

well as advance my personal and professional growth.

EXPERIENCE

JOURNEYMAN BOILERMAKER / SHIFT LEADER

February 2007 - Present Alstom

Chattanooga, TN

. Progressed through the journeyman skill progression to top out at a

Journeyman Boilermaker 1

. Perform multiple types of welding and fit up of high pressure tubular

products and vessels

. Supervise shop load and schedule adherence

. Schedule the daily work load and manage up to 45 employees in work

area

. Assist crews where needed from education and understanding of prints

to layout, fit up and assembly of product

. Responsible for time entry of each employee to designated job, daily

production records, daily schedule control entry, keeping up with

welder continuity and qualifications of shop employees

. Responsible for rigging loads moving all of necessary material to work

areas to keep jobs running smoothly

. Perform all duties of a Supervisor in accordance with applicable labor

agreement

EQUIPMENT / SHOP MANAGER

July 2005 - February 2007 Canyon Ridge Club

Rising Fawn, GA

. Maintained and repair all equipment on property

. Ground and set reels and maintained quality of cut at low heights

. Fabricated and welded miscellaneous items for the property

. Created and used preventative maintenance programs

. Ordered and maintained; shop and parts inventory within a budget

. Kept maintenance records on all equipment

. Trouble shoot and repaired, electrical and hydraulic systems as well

as gas, diesel and 2-cycle engines

ASSISTANT SERVICE MANAGER

January 2005 - June 2005 Jerry Pate Turf and Irrigation

Atlanta, GA

. Established and maintained customer relations with all clientele

. Scheduled repair and warranty work on customer equipment with shop

load

. Directed logistics of all pick up and deliveries of repaired and new

equipment through Georgia, Alabama and Florida

. Managed eight shop and field technicians as well as shop inventory

. Planed field technician's daily tasks, including travel and on-site

repairs of equipment

. Opened and filed service repair orders, including monthly billing to

customers and warranty submissions to manufacturer

. Scheduled and coordinated yearly service schools and seminars

. Collaborated closely with other departments within the company such as

sales and parts

. Setup new product and equipment packages

. Responded to customers in the field to resolve problems and service

issues

. Was called back to reorganize the service department after company merge

SALES MANAGER

February 2003 - January 2005 Southern Vinyl Systems

Kennesaw, GA

. Visited both residential and commercial customers

. Controlled ordering, inventory, and billing of product

. Created bids and design plans for clientele

. Performed installation of product

. Trained commercial installers on proper installation of product

. Implemented marketing and advertising for new clientele

SUPERINTENDENT

November 2002 - January 2005 Griffin Structural Systems

Kennesaw, GA

. Installed and repaired barrier cables in parking structures

. Installed and repaired post-tensioned cables in concrete structures

. Maintained and repaired all equipment including hydraulic pumps,

jacks, jackhammers, and heavy duty equipment

. Fabricated and installed (structural weld) steel components

. Operated equipment such as lulls, backhoes, tractors, skid-steers

. Rigged loads and signal cranes

. Formed and tied steel in cast in place structures by blue print

. Worked closely with large construction companies from pre-bid to

completion of job, coordinating, ordering, fabricating and installing

product

GEORGIA SERVICE MANAGER

October 1999 - November 2002 Turf Care Products, Inc

Atlanta, GA

. Established and maintained customer relations with all clientele

. Scheduled repair and warranty work on customer equipment

. Directed logistics of all pick up and deliveries of repaired and new

equipment through Georgia, Alabama and Tennessee

. Managed eight shop and field technicians as well as shop inventory

. Planed field technician's daily tasks, including travel and on-site

repairs of equipment

. Opened and filed service repair orders, including monthly billing to

customers and warranty submissions to manufacturers

. Scheduled and coordinated yearly service schools and seminars

. Collaborated closely with other departments within the company such as

sales and parts

. Setup new product and equipment packages

. Responded to customers in the field to resolve problems and service

issues

STORE MANAGER

June 1996 - October 1999 Georgia Lube

Incorporated Marietta, GA

. Established and maintained customer relations with all clientele

. Conducted the daily operations of a Valvoline Instant Oil Change

center in a very fast paced environment for preventive maintenance and

minor repair on vehicles

. Managed and scheduled all technicians

. Managed and ordered inventory for entire store

. Worked through progression to management position from entry level

technician

COMPETENCIES

1 Proficient in computer applications

2 Very personable with people

3 Able to work safely in a fast paced environment, making quick

decisions, prioritizing and multi-tasking the jobs at hand

4 Trained to troubleshoot and repair gas and diesel engine, hydraulic,

and electrical problems

5 Efficient reading blue prints, shop drawings and schematics

6 Able to operate heavy equipment

7 Certified welder in SMA, FCA, GMA, GTA for all positions and efficient

with air arc, and grinding

8 Certified first responder, trained in CPR and First Aid

9 Effective in communications; one-on-one or in large groups

EDUCATION

2000, 2001, 2002 Toro University Bloomington, MN

. Continuing Education, The Toro Company

1999 Chattahoochee Technical Institute Marietta, GA

. Diploma, Electronic Fundamentals

1996 Sprayberry High School Marietta, GA

. Diploma, General Studies, Technical Prep

REFERENCES

Available upon request

Contact this candidate