Customer Service Sales
Resume:
HARDEO RAMNANAN
*** ***** ******, *** ** Brooklyn, NY 11201
************@*****.***
Passionate sales professional with exceptional experience in commercial banking,
Summary of
financial sales, accounting, insurance, customer service and administration.
Qualifications
Excel at interfacing with diverse clients and staff at all levels.
Ability to think creatively to solve problems quickly and efficiently.
Possess excellent interpersonal, analytical, and organizational skills.
Proficient with use of major software programs for supporting office operations.
Demonstrated high degree of integrity, professionalism, diplomacy and discretion.
Superior verbal and written communications skills, with exceptional influencing skills.
Ability to work well under pressure, adapt to unexpected events, prioritize and multi -
task to meet tight deadlines.
Outstanding leadership, negotiation and presentation skills.
Professional
Experience CAPITAL ONE BANK, NEW YORK, NY 2007 - 2013
P ersonal/Business/Investment Banker
Interviewed and uncovered customers’ financial needs and prepared
proposals; cross-sold products and services that address their financial
needs, and maintained strong relationships.
Developed strategies to grow client base and implemented appropriate
sales plan to target prospective customers.
Devised and implemented innovative marketing skills, and promotional
sales events to attract new business to accomplish financial growth.
Interact with corporate sales team to meet with high net-worth
individuals and corporate clients with regard to investment
opportunities, risk analysis, and monetary returns.
Promptly, efficiently and patiently dealt with customers’ inquiries and
account errors; and accurately resolved them, ensur ing superior client
satisfaction.
Sold Life Insurance and investment products with Financial Advisor.
Supervised and trained a staff of 10 including bankers and tellers.
H ighlights:
Exceeded 150 % sales goals consistently for the past three years.
Achieved “Award of Excellence” and “Top Banker” for the past two
consecutive years.
2005 - 2006
THE BANK OF NEW YORK, NEW YORK, NY
P ersonal/ B usiness/Investment Banker
Managed daily operations and generated business by selling financial
products and services to potential and existing customers.
Network with communities to find and attract new business.
Exceeded high sales goals and provided excellent customer service.
Maximizing depth and profitability of customers’ relationship by
partnering with sales specialist in retail, lending, investment and other
product areas to ensure an outstanding customer experience.
Bachelor Degree in Finance & Banking. 2007
Education
The Global Institute of Finance & Banking, New York, NY
Licenses New York State Life, Accident & Health Insurance.
Contact this candidate