Customer Service High School
Resume:
Christopher Hilliard
*** ****** ****** ********* #*
Brooklyn, NY 11216
*********************@*****.***
Summary Of Qualifications
Very professional, attentive young man with an extreme work ethic and an innate sense of
responsibility. Friendly and Sociable with extensive experience in working with the public;
seeking a rewarding position.
Experience
FEGS We Care (Andrews International) New York, New York
Security Officer 03/2013-Present
• Communicate with staff when there are problems to be solved and issues to be addressed
• Provide calm approachable and effective customer service
• Ensure safety to all in the premises
• Write clear, detailed and eloquent reports
• Remain attentive and focused on post
McDonalds (Fort Hamilton) Brooklyn, New York
Crew Member 12/2012- 03/2013
• Provide quality service to all customers professionally
• Communicate and perform well with co-workers in order to work efficiently as a team
• Do odd jobs such mopping vomit with the company’s well-being in mind
Blue Steel Security Brooklyn, NY
Online Advertiser/ Marketer 07/2012- 09/2012
•Conduct surveys with customers and post the answers on social networks
•Create pages for the business on different social networks
•Assisted with errands and paperwork in the office
Bloomingdales New York, NY
Recovery Store Associate 12/2011- 01/2012
•Return lost merchandise back to its rightful place
•Provide friendly and effective customer service
•Kept the premises clean and organized
Red Hook Recreation Center Brooklyn, NY
Audio/Video Studio Productions Intern 03/11-09/11
• Help middle school students create art using audio and visual technology
• Create artistic projects of my own (songs, plays, short stories)
• Edit and Record using sophisticated studio equipment
Pee Wee’s Playhouse Brooklyn, NY
Barber 12/08 to 12/09
•Earn educational credit hours as an apprentice to a master barber
•Earn my own chair in the barbershop and built clientele
•Learn skills of entrepreneurship and improve hair cutting and styling techniques.
Kisha Owens (Bethany Group) Greensboro, NC
Apartment Turn Finisher (Summers) 2007- 2008
•Clean apartments thoroughly in order to prepare vacant apartments to be occupied
•Communicate and perform professionally with a team
•Exhibit keen attention to detail
Freelance Barber 2005- 2008
•Provided quality hair styling to customers.
•Traveled to the houses of customers in order to service them.
•Sold and serviced clipper parts and hair products to those that needed them.
Education
High School Graduate (Brooklyn School for Global Studies 284 Baltic St)
Expert Computer Skills: Microsoft Word, Excel, PowerPoint, Publisher, Internet, all social media
Volunteer Work
Community Service at Homeless Shelter (08-09)
• Prepared and served meals to the homeless.
FDNY Explorer Volunteer Group (2010)
• Worked for Meals on Wheels, and delivered food to elderly and disabled people.
Athletic/ Artistic Background
• Basketball team (High School)
• Boxing/ Martial Arts (Throughout life)
• Audio technician/ Musical vocalist (Throughout life)
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