Manager Engineer

C RAIG P ARDO

***** ******* **** *****, ******, MI 48042

*******@**********.*** • 808-***-**** • 805-***-****

~ Secret Security Clearance ~

S ENIOR N ETWORK E NGINEER

History of engineering robust, scalable enterprise network infrastructures

With close to 7 years of in depth expertise designing, deploying, configuring and upgrading leading edge

technologies to boost systems reliability, reduce expenditure and enhance IT operations I have a proven

track record of delivering consistent and robust solutions to both common and complex networking issues.

OBJECTIVES:

• I am a determined and experienced network engineer seeking a position in which I will grow

professionally and be an integral part of a team for many years to come.

• I proudly served ten years in the US Army with the last five in the 25 th Infantry Division. My final

position in the Network Operations Center was Senior Network Controller/Level II Network Engineer

in which I designed, resolved, managed and improved LAN and WAN networking architectures.

• I am constantly focused on self improvement and continuously embark on new topics. I am well

versed in Cisco’s Embedded Event Manager and Tcl scripting. I am currently studying the

M4/Autogen scripting language as well as preparing to take both the Riverbed Certified Solutions

Associate and the CCNA Data Center exams. While scripting languages like Tcl do not have any

associated certifications, they are extremely beneficial to network management and improving

platform standardization.

Highlights of Expertise:

• • •

Project Management IT Infrastructure Management Process Restructuring

• • •

Information Security IT Storage & Disaster Recovery Enterprise Migrations

• • •

Capacity Planning Penetration Testing Network Design

• • •

Process Scripting Process Improvement Network Consulting

• • •

IT Architecture Technology Evaluation Budget Planning

Technical Proficiencies:

Certifications: CompTIA Security+, Cisco Certified Network Associate (CCNA)

Platforms: Windows XP/Vista/7, Linux, Cisco IOS 12.2 – 15.1M4

Tools: MS Office Suite, Perl, Tcl, VMWare, Virtualbox, GNS3, IOU, Omnipeek, Wireshark,

SolarWinds, Cisco Unified Communications, Cisco Call Manager, Cisco Embedded

Event Manager, Cisco Software IPS, SNMPc

Hardware: Cisco Routers (1800, 2500, 2800, 2900, 3800, 3900, 7200VXR Series) Cisco

Catalyst Series Switches (2960, 3550, 3560, 3750, 6500) Cisco Nexus Series

Switches (7000, 5000), Riverbed Steelhead, Infoblox IPAM, Netcordia NetMRI,

C RAIG P ARDO

16630 Country Club Drive, Macomb, MI 48042

*******@**********.*** • 808-***-**** • 805-***-****

~ Secret Security Clearance ~

Motorola PTP 500 / 600 / 800 Microwave Radios, Encryption Hardware: TACLANE &

TACLANE Micro

Protocols/ IPv4, IPv6, RIP, RIPng, EIGRP, OSPFv2, OSPFv3, BGP, PPP, HDLC, Frame Relay,

Standards: ATM, ODXC, MPLS, NAT, PIM SM DM SSM, Anycast RP, DHCP, DNS, NTP, SNMP

C RAIG P ARDO

16630 Country Club Drive, Macomb, MI 48042

*******@**********.*** • 808-***-**** • 805-***-****

~ Secret Security Clearance ~

Professional Experience:

Volkswagen Group of America, Auburn Hills, MI

Contractor Youngsoft / Network Support Analyst, 4/2013 – Present

Currently Support: Volkswagen Group of America WAN/LAN infrastructure.

Coordinate change controls, design datacenter architecture, assist in isolating and

identifying root cause analysis, provide 3rd level network support, prioritize tasks based on

business requirements, keep and constantly maintain appropriate network documentation,

recommend solutions to alleviate chronic problems, effectively communicate with

technical and non technical staff, facilitate the intellectual growth of myself and

colleagues, incorporate IP SLA monitors to ensure ISP committed access rate

compliance, design routing solutions, install hardware and cabling.

Designed datacenter architecture for migration from Cisco Catalyst 6500 based

•

solution towards an upgraded Cisco Nexus solution. Implemented Cisco’s “End Of

Row / Top Of Rack” architecture which simplified cabling requirements, reduce

licensing / support costs, facilitated increased throughput for core applications and

increased overall port density resulting in additional network capacity and throughput.

o Coordinated with different team leads; assisting with the migration of their

systems to minimal impact on services.

o Created a highly available, fully meshed vPC architecture using Cisco Nexus

2148 Fabric Extenders.

o Migrated over 1500 unique interfaces from the Cisco Catalyst 6500 platforms

and updated the code for proper NX OS operation.

o Using the Cisco Best Practice QoS Baseline design; incorporated DSCP

tagging at the server access layer to ensure proper handling of both Express

Forwarding and Mission Critical traffic across the campus and WAN.

Designed and implemented complex policy based routing solution to accommodate

•

and speed up replication traffic in order to facilitate the migration to AVAMAR.

C RAIG P ARDO

16630 Country Club Drive, Macomb, MI 48042

*******@**********.*** • 808-***-**** • 805-***-****

~ Secret Security Clearance ~

o Consulted with multiple team leads in order to understand their requirements,

provide additional input, generate documentation and coordinate actions for

change implementation.

o Utilized Cisco best practices when designing VPN tunnel in order to ensure

data integrity while at the same time providing encryption above required levels.

As a new employee, consulted with networking teammates to understand knowledge

•

gaps and used initiative to comprehensively document the physical topology across

the entire VWGoA networking infrastructure.

o Utilized automated network mapping tools to cut down the time involved in

networking documentation. This allowed me to work on additional tasks

simultaneously.

o Ensured my understanding of the many unique platforms present in the

VWGoA networking infrastructure by studying up on areas that I was less

familiar.

C RAIG P ARDO

16630 Country Club Drive, Macomb, MI 48042

*******@**********.*** • 808-***-**** • 805-***-****

~ Secret Security Clearance ~

Booz Allen Hamilton, San Diego, CA

Senior Consultant / Senior Network Engineer, 2/2012 – 3/2013

Supported: Ballistic Missile Defense System Communication Network Teleport Gateway

(BTG), Missile Defense Agency (MDA), Space and Naval Warfare Systems Command

(SPAWAR), US Army and US Navy.

Design, implement, install and optimize new and existing networking infrastructure that

must adhere to strict policy and security requirements. Lead and serve as a subject

matter expert on multiple networking projects with parallel efforts. Develop, establish and

improve standard policies and procedures along with customer training programs.

Improve network efficiency and reduce support expenditures while working within

budgetary constraints of $4.5M. Prioritize efforts based on organizational requirements.

Establish and improve standardized architectural considerations for approximately 250

Cisco routers. Develop network topology documentation and author whitepapers on

current design methodologies employed network wide.

Pioneered router virtualization and consolidation that reduced hardware footprint and

•

support expenditures in all standardized backbone and spoke topologies. Developed

proposals that improved and expanded network security through several methods

including route obfuscation, data reflection, encryption, Intrusion Prevention Systems

(IPS) and Intrusion Detection Systems (IDS).

o Reduced hardware requirement for nine separate hub sites from three Cisco

3800 series routers to two utilizing advanced router virtualization techniques.

This network design augmentation reduced overall network convergence time,

simplified Protocol Independent Multicast (PIM) architecture, improved WAN

reliability and reduced support costs per site by over 30%.

o Developed and implemented route obfuscation techniques that reliably forward

unicast, PIM (PIM SM, PIM DM) and Source Specific Multicast (SSM) data

streams to secure clients while blocking any possibility of identifying packet and

route information being obtained by an unauthorized 3rd party. Authored a

whitepaper detailing methodologies incorporated into this multicast network

C RAIG P ARDO

16630 Country Club Drive, Macomb, MI 48042

*******@**********.*** • 808-***-**** • 805-***-****

~ Secret Security Clearance ~

design. Assisted additional organizations with incorporating these security

features into their respective network infrastructures.

Incorporated several novel techniques which improved network management, WAN

•

redundancy, network reliability and convergence. Using several advanced failover

techniques such as tagged packets, policy routing, service level agreements,

Embedded Event Manager Applets and Tcl scripting; network efficiency has increased

an additional 20% while WAN outages have been eliminated completely.

o Designed, conducted peer review and implemented multiple Cisco Embedded

Event Manager Applets and Tcl scripts that monitor events and react according

to their preprogrammed logic. Correctly identifying characteristics inherent in

satellite circuit failures has been paramount to this technique’s success.

Incorporation of this strategy has been widespread to organizations that rely

heavily on Satellite communications.

C RAIG P ARDO

16630 Country Club Drive, Macomb, MI 48042

*******@**********.*** • 808-***-**** • 805-***-****

~ Secret Security Clearance ~

US ARMY, Various Locations

Network Controller / Engineer, 3/2007 – 3/2012

Coordinate fix actions of voice / data network with over 25,000 global users. Guide, train

and coach team of network engineers / technicians in support and troubleshooting of

network components. Install, configure and upgrade network hardware and software.

Deliver regular verbal and written reports to executive management and senior decision

makers on status of network performance, capacity and planned upgrades /

enhancements. Liaise with contractors and vendors in coordinating on and off site

installations and repairs. Ensure department is staffed appropriately, and schedule

responses to issues escalated from Network Operations Center (NOC). Analyze

information from Multi Router Traffic Grapher (MRTG) and monitor network bandwidth /

activity to ensure optimal performance. Track, document resolve and report network

status, outages, planned solutions and asset availability.

Key Contributions:

• Spearheaded planning and execution of Cisco VoIP call management system with over 1,500

local customers, with most requiring two separate phone lines.

• Helped design and deploy 10 large-scale network changes with minimal customer disruption

involving Cisco routers, core layer switches, stand-alone encryption hardware, satellite

terminals and line-of-sight radios.

• Spurred planning and delivery of several training sessions preparing students for CCENT and

CompTIA Security+ exams, resulting in certification of multiple students within 30 days of

completing the course.

• Senior network controller responsible for private, highly secure Ethernet, fiber, line-of-sight

and satellite based network spanning over 58,000 square kilometers.

• Played key role in establishing and coordinating implementation and regular expansion of an

ever-changing network diagram including introduction of legends and labeling standards to

enable quick identification of equipment and link identifiers.

• Implemented QoS rules for video teleconferencing, and engineered proper network load

re/distribution across several different routing protocols (BGP, OSPF) and Cisco networking

equipment.

• Recognized organization-wide as technical expert and point-of-contact regarding a vast array

of IT systems, tools and methodologies. Have received several awards and commendations

due to my superior troubleshooting ability.

C RAIG P ARDO

16630 Country Club Drive, Macomb, MI 48042

*******@**********.*** • 808-***-**** • 805-***-****

~ Secret Security Clearance ~

Contact this candidate