Customer Service Assistant
Resume:
Amanda Como
CELL 704-***-**** . E-MAIL *******@*****.***
*** **** **** . ********, ** 06264
EDUCATION
****-**** *** ********* *********, NC
Graduated December 2012 with a B.S. in Accounting
Final GPA of 3.266/4.0
Completed Programs in Leadership & Organizational Training :
Master Certification, Fall 2012
2007-2008 Central Piedmont Community College Matthews, NC
Finished semesters Fall 07 and Spring 08 on the Dean's List
EXPERIENCE
Feb 18 2013-May 2 2013 Anne L. Bradley, CPA, PA Charlotte, NC
Office Administrator
Maintaining a large filing system, preparing and receiving mail
Purchasing office supplies and equipment
Scheduling maintenance work and e-waste recycling
Answering e-mails, phones, and handling office communications equipment
Utilizing Intuit Lacerte tax software to prepare individual returns
Aug 2009-Dec 2012 Student Union at UNC Charlotte
Charlotte, NC
06/11-12/12, 08/09-08/10 Reservations Assistant
Front line customer service representative and primary data management
Communicating and interpreting school policies regarding safety, noise
regulations, etc.
Filing forms, used Microsoft Outlook and Resource 25
Handling office communications equipment
Student Employee of the Fall '09 Semester
Assisting the Conference Services Office
Representing the University as the first point of contact for the
conference
Managing large group spaces and collaborating with Catering Services
08/10-12/10 Productions Assistant
Problem-solving, resolving customer service issues, fulfilling last-minute
requests
Performing in an environment requiring teamwork to manage time sensitive
deadlines
SKILLS
Type Speed of 125 wpm
Technical Writing
Public Speaking
Time Management
Multitasking
Microsoft Office Suite
Basic American Sign Language
Intermediate French
REFERENCES
Michael Avery
Technical Services & Theater Manager
*******@****.***
Lucian Wilhelm
Assistant Director of Reservations & Event Services
******.*******@****.***
Sara Stroud
Assistant Director, Admin & Support Services
*****.******@****.***
David Roper
Enrolled Agent
**********@******.***
Contact this candidate