[pic] QUALIFICATIONS PROFILE [pic]
Experienced, tenacious, and results-driven business strategist known for
expertise at designing and executing effective marketing and product
management programs; complemented with capability in developing brand
awareness, new market strategies, and marketing campaigns to exceed
corporate objectives. Possess progressive sales and business development,
territory management, and regulatory compliance experience. Exemplify a
unique blend of executive acumen, problem identification and resolution
skills, change management techniques, and solutions development aptitude.
Display adeptness in establishing responsive teams that constantly deliver
positive outcomes by aligning initiatives with business goals. Proficient
with Microsoft Office Suite (Word, Excel, and PowerPoint); Internet/web
based programs and portals; ISO, CRM and WebEx.
[pic] AREAS OF EXPERTISE [pic]
. New Business and Process Development
. Sales Force Management
. Strategic Planning
. Operational Streamlining
. Customer and Vendor Relations
. Financial Controls and Analysis
. Team Building and Leadership
. Training and Coaching
. Sales Forecasting and Presentation
. Profit and Loss Management
[pic] PROFESSIONAL EXPERIENCE [pic]
Argosy University ( Pittsburgh, PA: 2008-Present
Director of Admissions 2009-Present
Project Associate 2008-2009
Assistant Director of Admissions 2008
Provide expert oversight to design, development, and implementation of an
online application which is utilized by all incoming business. Render
support in facilitating training and coaching programs for colleagues and
new hires regarding various sales techniques. Directly supervise three
teams responsible for standard, corporate, and employee admissions. Take
full accountability in establishing and maintaining strategic association
with university contracts and clients. Closely monitor employee sales and
referrals. Elected to the position of Chairman of the Personally Developed
Referral Committee.
. Obtained two consecutive promotions, from associate director to project
associate and consequently to director of admissions, in less than two
years of employment
. Successfully attained and surpassed the first initial sales goal by 250%;
as well as the sales goal of a manager directing more than 12 employees
for eight consecutive times which equates to 1.5 years of production in
the role
. Earned recognition as the highest rated performance overall with the
lowest turnover in the company
Capital Mortgage, LLC ( Pittsburgh, PA
Branch Manager Owner 2004-2008
Maintained constant coordination with clients and vendors developing and
selling complex ideas and products on a daily basis within exceedingly
demanding marketplace. Assumed responsibility in managing various aspects
of the operations, including marketing, networking, and referral sources;
as well as in identifying high-net worth clients and deals. Established new
and dynamic business ventures in association with the current owner.
Administered multimillion-dollar warehouse lines of credit with large
financial institutions. Facilitated the negotiation of large and small
contracts with local state and federal agencies.
. Directed the implementation of a highly successful sales infrastructure
which is still currently being utilized by the company
. Founded the company and oversaw the entire operations of a residential
and commercial real estate lending company
. Played an integral role in yielding and closing $122K in gross profits
within the first 1st month of tenure
Washington Mutual Bank ( Pittsburgh, PA
Area Manager 2003-2004
Administered business and training seminars from a remote location.
Expertly managed a B2B environment.
. Boosted active broker business by 300% within set territory through a
wholesale channel of business
. Conducted large sales training sessions in excess of 200 attendees at
least once a month
Countrywide Home Loans ( Pittsburgh, PA Boston, MA Farmington, CT: 1994-
2003
Branch Manager, Wholesale Lending Division 1993-2003
Secured a strong foothold in the marketplace by coaching staff personnel on
products guidelines, compliance, and risk; developing and implementing
strategic brand marketing materials; and facilitating numerous sales and
market seminars for large and small clients to improve knowledge base and
productivity.
. Consistently earned promotion and commendation for exceeding all set
goals by the corporate office as well as surpassing monthly branch volume
and unit production goal; positioning the office to the top 5 ranking for
net profit out of 54 offices
. Thrived in turning a 20% revenue loss into a 40% gain resulting in $3M
monthly net profit achievement
. Received acknowledgment for increasing productivity by 120% and profits
by 200% by reducing lead time and turnaround time within organization by
60%; as well as expanding business base and active funding client base by
300% within two years
. Minimized compliance issues to below company set standards within three
months and successfully maintained these standards during the entire
tenure
. Established and developed highly competent sales team, wherein two of the
10 sales executives received the Presidents Club Honors, recognizing them
as the highest achieving people in the country at their prospective
positions
. Obtained nominations for Presidents Club Honors out 32 fields
Other Positions Held:
Corporate Sales and Product Trainer, Correspondent Lending Division 1997-
1999
Senior Underwriter, Wholesale Lending Division 1994-1997
[pic] EDUCATION [pic]
Master of Arts in Organizational Leadership, In Progress
Argosy University ( Pittsburgh, PA
Expected Completion: 2014
Bachelor of Arts in History and Political Science
Duquesne University ( Pittsburgh, PA
[pic] PROFESSIONAL DEVELOPMENT [pic]
Direct Endorsement (DE) Certified Underwriter, VA LAPP Approved
FNMA Desktop Underwriter (DU) / FHLMC Loan Prospector Underwriter (LP)
Conducted Large and Small Professional Training Sessions - Training
Certified
[pic] ACTIVITIES [pic]
Volunteer, various philanthropic, civic, fraternal, and community
organizations
Instructor, various departments, banking, and company seminars
Coach; various youth hockey, lacrosse and baseball teams