Human Resources Customer Service

N A H I DA E B R A H I M

************@*****.*** MOBILE: 832/713-0807

SUMMARY OF QUALIFICATIONS

Seeking employment as HR Assistant/Coordinator in a dynamic, goal driven company in need of

agile, versatile, goal driven employee, who is willing to put time, effort, and hard won experience into

the job. My goal is to provide optimal support and achieve company goals.

ACHEIVEMENTS

Performance driven administrative professional with experience in facilitating support service and

office management. Strong organizational, customer service, and communication skills with the

ability to independently plan and problem solve business affairs. Trusted liaison and assistant.

CORE KNOWLEDGE & SKILLS

• Client Relationships

• Talent Acquisition

• Organized, Multitasked, and Highly Motivated

• Problem Solver and Great Communicator

• Kachi, Urdu, Gujarati, Hindi, Some Spanish

• Microsoft Office (Outlook, Word, Excel, PowerPoint and Access)

•

Volunteer- Memorial Herman Hospital- Administrative Department

WORK EXPERIENCE

Friedkin Inc – Gulf States Toyota Corporate Houston, TX

Human Resources – Talent Acquisition Coordinator- Contract 2012- Present

Lotus Notes/ADP VE/Outlook /SharePoint/ATS System

• Seek out interviews, screenings, and recruit job applicants to fill existing and future company job openings.

• Manage the recruiting process from the preparation of the personnel requisition to the new hire orientation.

• Plan and conduct new employee orientations to foster positive attitude toward company goals. Process pre-

employment testing (drug screen, MVR, credit check, references, degree verification, Request for Offer Letters- ROFL-

produce offer, and DOT’s, ensure the integrity of the Human Resources Recruiting and Job Description databases.

Manage the utilization of temporary agencies to ensure placement of qualified temporaries while minimizing associated

costs.

• Process job coding for invoices and expense sheets. Assist the Human Resources Manager in identifying, evaluation

and resolving human relations and work performance problems within the organization.

• Assist with administration of compensation program, reviewing and organizing job descriptions and review salary

grades.

CITGO Petroleum Corporation- Houston, TX

Human Resources Coordinator- Contract August 2012- November 2012

ICIMS/Outlook/ATS System

• Provided support to Staffing & Employee Services Department. Create, prepare, and maintain various reports

pertaining to new hires and the on-boarding process, contractor reports, FMLA tracking report, contractor FTE reports,

etc.

• Follow-up with new hires to ensure all required paperwork has been submitted via the electronic system; monitor and

upload documents in electronic applicant system; create and maintain personnel files.

• Provided HR Service Center with required paperwork for incorporating new hires into payroll.

• Recruiting support, job posting, researching special projects, interview scheduling/calendar coordination, placement

testing. Assisted in process of W4 and I 9 documentation for new hires or changes. Assisted with distribution of

compliance related materials and any other compliance related duties as requested.

• Assisted with campus recruiting efforts as needed. Process invoices and candidate expense reports. Provided general

administrative support.

Cardtronics – Houston, TX

Human Resources Assistant –Contract May 2012- August 2012

ADP/Outlook/SharePoint/ATS

• Responsible for providing clerical/administrative support for the human resource department and managers with

functions including posting jobs, prescreening, phone interviews, recruiting and staffing, personnel records, employee or labor

relations, compensation, benefits, training and/or equal opportunity/affirmative action, and employee orientation

packets/training, and ROFL’s.

• Maintained and entered information to employee files and personnel records, processes change of status forms,

compiled personnel statistics and provided information to employees on matters pertaining to personnel forms and records.

• Verified Professional reference checks, background checks, credit checks, drug screening, and DOT. Processed

verified, and entered employee information into HRIS, ADP systems.

• Assisted Benefits- process enrollments, changes, terminations and other HR related forms.

• Provided administrative support to HR Professionals relative to preparation of memos, reports, company policy and

procedures updates and other correspondence, filling and phone coverage.

Worldwide Oilfield Machine – Houston, TX

Project Management Administrative Assistant June 2011 April 2012

Syteline/Outlook

• Prepared correspondence and assisted various departments where needed.

• Maintained Purchase Orders and Sales Orders, Expediting, Invoice Reconciliation, Process Procedure Developments,

and Project Coordination and Development on Syteline.

• Assisted Project Managers in Documentation and processed Transmittals and PO’s in Syteline System.

• Updated Spreadsheets and Contract Reviews. Scheduled meetings, file, make copies.

• Assisted HR with administrative duties, company events, and various projects.

Azota Gas Processing, Ltd – Houston, TX

Project Secretary- Human Resources January 2009 – June 2011

Prime Pay/Outlook

• Assisted with research and analysis of budget, time and attendance or other information regarding the department.

Monitored and processed W4 and I-9 for new hires, expense reports, and maintained budget records as requested, in

support of the VP of HR’s overall budget planning responsibilities, and short-term “special projects” as assigned.

Assisted in Datbook preparation AR/AP, Purchase Orders and Invoicing.

• Hired new employees, filed personnel records, and dealt with labor dispute, union and labor relations. Processed

Payroll through Prime Pay and assisted on Invoicing with contracts, proposals, and various tasks.

White Hall Jewelers - Luxury Brand - Houston, TX

Manager – Retail August 2003 – January 2009

Lotus Notes

• Provided Customer Service by being the sales leader and closer. Managed staff schedules and coordinated tasks with

Manager through Inventory Control and Stock Balance with HRIS, Lotus program. Store increased sales by 40% and being

the number one store of 400 in the district for several years with. Net worth of $1.5 million per year.

• Oversaw all requirements in the hiring process by recruiting, interviewing, job verifications, FMLA, sick pay, PTO and

benefits, training, and terminations of employment. Processed background and Drug Screening.

EDUCATION

University of Houston- Pursuing for BA Human Resources

Professional References Available upon request.

Contact this candidate