High School Quality Control

Lynette K. Hoak

*** *. *** ******

Boiling Springs, PA 17007

Home Phone 717-***-****

Cell Phone 717-***-****

Experience: Financial Recovery Unit Clerk II at Highmark August 2001-June 2013

• Worked with Microsoft Word, Excel, Outlook

• Prepare, sort and distribute mail, inventory, and reports.

• Enter data/statistics into database or reports.

• Monitor, track and review inventory.

Desk Clerk at the Highmark Fitness Center January 2011-Present

• Scan employee badges for security purposes.

• Assist employees on how to use the fitness equipment.

• Answer phone calls and book fitness assessments, nutrition

counseling and blood drive appointments.

Fry Communications Inc August 1993- August 2001

Mail room and Mail Bindery

• Sorted outgoing mail and placed in mail bags to be delivered to Post

Office.

• Performed quality control on outgoing jobs.

• Made mail deliveries to other buildings within the company.

United States Post Office Newport, PA August 1992-August 1993

• Letter Carrier for routes City 1 and City 2 in Newport, PA.

• Sorted (case) the mail in preparation for delivery.

• Collected outgoing mail from postal customers.

Volunteer: Newport Fire Company Ladies Auxiliary September 1987-Present

• Serve banquets, work carnival food stands, raise funds to support Fire Company

Susquehanna Service Dogs May 2009-Present

• Walked to raise money during a 3K event

United Way January 2008-Present

• Help prepare Federal, State, and Local tax documents

Education: Newport High School, Newport PA

High School Diploma

1983 Graduate/ Business

References:

Debra Enders

1070 Cemetery Road

Marysville, PA 17053

717-***-**** Highmark Work Phone

717-***-**** Home

Collection Specialists at Highmark

Michelle Lobingier

Senior Wellness Director/ Operations Manager

Harrisburg Area YMCA/ Highmark, Inc.

717-***-**** Highmark Work Phone

********.*********@********.***

David E. Shenk III

PO Box 218

Newport, PA 17074

717-***-**** Home

717-***-**** Cell

Tracey Witcher

1623 North Street

Harrisburg, PA 17103

717-***-**** Home

717-***-**** Highmark Work Phone

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