Quality Assurance Manager

Stephen Doyle Cell Phone: (***) ***-

****

**** ********* ***** **** *****: 803-***-****

Sumter, SC 29153 ********@**.**.***

Experienced Leader and Program Manager

Active Secret Security Clearance

25 years United States Air Force and Air National Guard

Supervision, Program Management and Maintenance experience.

Skills:

Program Management Job Planning Inventory Management

Hazardous Material Handling Safety/Security Management Budget Management

Maintenance Supervision Operations Management Mechanical Systems

Micro Soft Office Proficient OSHA Fork-Lift Certified First-Aid/AED Certified

Experience:

United States Air Force August 1995 to January 2014

Wyoming National Guard April 1993 – August 1995

United States Air Force February 1988 –

December 1991

Job Duties:

Program Management and Maintenance Duties:

• Evaluates quality of training/equipment and maintenance actions performed by 1.2K personnel

performing maintenance actions on 45 F-16 aircraft valued at over $1.25B

• Conducts investigations of aircraft incidents, unusual engine occurrences. Performs special

studies and reports all findings to Higher Headquarters Program Managers.

• Directed $1.2M off-site engine repair efforts. Provided technical guidance and leadership clearly

outside of career-field

• Coordinated structural/engineer repairs on four ejection seat side-cap assemblies, restored

structural integrity, saved the Air Force $4.8M

• Managed alternate mission support fuel tanks program/225 assets valued at $6.4m and 178

equipment items valued at $1.9M

• Executed maintenance discipline, surged thru 464 quality assurance evaluations in 3 months,

earned 92% pass rate with zero safety deficiencies

• Enforced OSHA/AFOSH environmental compliance standards. Program evaluated by Higher

Headquarters experts, no defects during 2011 Pacific Air Forces (PACAF) ESOHCAMP

inspection

• Refined Foreign object monthly/quarterly program cross-tell communications, trained 850 personnel,

zero incidents, beat Pacific (PACAF) 1% standard

• Coordinated time-change of 85 explosive egress system components, zero “overdues” guaranteed

reliability and aircrew safety

• Led Ejection seat modification, 480 maintenance actions accomplished/20 aircraft upgraded in 2 months

• Haz-Mat Program Manager, ordered/tracked received and disposed of outdated chemicals 100% pass rate

on 42 Quality Assurance Inspections

• Traces data flow and wiring diagrams. Inspects, troubleshoots, and maintains aircraft wiring systems.

Staffing and Management Duties:

• Supervised 99 personnel in 4 career field specialties performing maintenance on 45 F-16 C/D aircraft

Stephen Doyle Cell Phone: (919) 440-

7950

2560 Nicholson Drive Home Phone: 803-***-****

Sumter, SC 29153 ********@**.**.***

• Managed allocations for Four career specialties, balanced personnel across squadrons, amplified

resources for mission effectiveness

• Directs personnel to perform production inspections, overhaul various aircraft components to

include Fuels, Pneudraulics, Egress and various aircraft Electrical and Environmental systems

• Provided guidance and direction to subordinates, including setting performance standards and

monitoring performance.

• Providing guidance and expert advice to management or other groups on technical, systems-, or

process-related topics

• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise

negotiating with others

• Communicating with people outside the organization, representing the organization to customers,

the public, government, and other external sources. This information can be exchanged in person,

in writing, or by telephone or e-mail

• Develop staffing plans, distributes shift supervisors and monitors shift manning

Accomplishments:

• Researched and acquired a “stroke checking tool”, increased 4 th Fighter Wings aircraft pneudraulics

section ability to overhaul F-15E Hydraulic Reservoirs 60%

• Systems Expert. Utilized Special Purpose Recoverable Authorized Maintenance “SPRAM” PRCA Pitch

Roll Channel Assembly. Troubleshot, diagnosed, repaired and overhauled fifteen F-15E PRCA

assemblies saved the Air Force $2.6M

• Exceptional Hazardous Materials Program Manager. Eliminated 6 environmentally damaging chemical

waste streams, reduced off-base recycling costs by 25% saved the Air Force $75K

• Coordinated testing procedures with Bio-environmental engineers to reduce “cadmium” levels in aircraft

parts washer. Reduced “cadmium” levels from 1.5 Particles Per Million (PPM) to an outstanding .005

PPM in 6 months

• Won 4th Fighter Wing Pneudraulic Section Airman of the Quarter Award 1997

Education and Professional Training

• 2013 Safety and Health Training Course

• Safety and Health Program Evaluation Course 2013

• Special Handling Assets Material Management Course 2013

• Special handling Assets Transportation Management Course 2013

• VPP 101 Intro to Industrial Hygiene/Environmental and Occupational Health 2013

• VPP for Industrial Hygiene/Environmental and Occupational Health 2013

• Workplace Safety and Safety and Health Inspections Course 2013

• ESOHCAMP General Awareness Course 2013

• Environmental Management System Awareness Course 2013

• OSHA PPE Certified 2013

• OSHA Hazardous Communication Certified 2013

• OSHA Recordkeeping and North American (NAICS) Classification Course 2013

Awards and Decorations

2 Air Force Commendation Medals 4 Joint Meritorious Unit Awards

1 Air Force Achievement Medal 2 National Defense Service Medals

Stephen Doyle Cell Phone: (919) 440-

7950

2560 Nicholson Drive Home Phone: 803-***-****

Sumter, SC 29153 ********@**.**.***

16 Outstanding Unit Awards

2 Kosovo Campaign Medals

2 Meritorious Unit Awards

1 Global War on Terrorism Service Medal

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