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Manager Customer Service

Location:
Thousand Oaks, CA, 91362
Posted:
October 05, 2013

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Resume:

Eric Olson

Lead Technical recruiter

*********@*****.***

Summary

Over 15 years of experience providing leadership in Consulting and staffing services for Retail, Food Service,

Biotech/ Pharmaceutical, Internet, Marketing/Advertising, Banking, Insurance, Healthcare, Wireless, Medical

device, Telecom, Entertainment, Capital equipment products and services.

Proven experience in the contract, corporate, and staffing industry.

Strong management and hands-on expertise in talent acquisition, account management, process improvement,

advertising, marketing, compensation analysis, benefits, training and mentoring.

Experience

Lead Technical Recruiter at Blue Wave Solutions Inc.

June 2006 - Present (7 years 4 months)

Joined Blue Wave as one of the key contributors of the team and quickly built up revenues from 1 to 10

million in revenues within a 3 year period. Key contributor to building and running a full recruiting desk .

Collaborated closely with senior partners and sales teams to build the company from scratch to becoming a

well recognized provider of IT/Finance/Healthcare Staffing Solutions in California. Led all strategic talent

sourcing and recruiting programs, ensuring top talents are matched to the right position for each and every

requirement. Built dedicated recruiting teams focused on industry and functional areas in U.S. Trained the all

staff in the strategy/techniques of recruitment and establish the operations in support our Clients throughout

the U.S.

12 recommendations available upon request

Senior Contract Recruiter at Amgen

March 2005 - June 2006 (1 year 4 months)

Staffing Consultant

Supported all corporate functions of Amgen primarily Legal, HR, IS/IT, and Corporate Communication

functions.

Developing and implementing comprehensive recruitment strategies, successfully attracting, screening, and

presenting qualified candidates to hiring managers.

Building relationships by partnering with hiring managers, recruiters, HR community, and other company

operating functional areas.

Utilizing an assortment of recruitment tools including ATS (Webhire), various job boards, user groups, job

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fairs, etc.

Educate and advise hiring managers on candidate availability, sourcing options/costs, company diversity

options.

Manage the interview process, monitor data about candidate pool, interview scheduling, selection process,

and behavioral selection methodology.

Negotiate and deliver final offers to candidates and educate hiring managers on process steps, marketplace,

comparables, and compensation issues.

Senior Recruiting Manager at Vitrix Technologies

2000 - 2005 (5 years)

Brought on board to develop the entire infrastructure for our IT consulting and staffing services.

Defined process for entire recruiting life cycle including new hire orientation, post hire procedures, resulting

in accelerated growth of company.

Evaluated and chose recruiting software to streamline recruiting process.

Managed up to 5 recruiters.

Mentored support staff, provided motivation, guidance, and coaching.

Increased revenue from 0 to 1 million dollars in first 6 months of business.

Second year revenue rose from 1 million to over 4 million dollars, with over 50 placements (contract and

perm).

Staffed up mission critical and highly visible projects with large publicly traded to emerging start- up

companies with short turnaround and within budget.

Awarded on-site vendor management with a leading credit card company to handle all technical recruiting

and payroll services.

Contract Technical Recruiter at LVMH

February 2000 - October 2000 (9 months)

* Brought in house to evaluate current staffing needs and providing recruiting support for Java Engineers,

Web Content Developers, IT Consultants, Senior Executive, System Administrators, Data Base

Administrators/Architects, Accountants, Analysts, Project Managers, and Sales.

* Work with HR mgr. and Compensation Analysts to determine competitive salary compensation packages

for hiring at all levels within the company.

Source and qualify candidates using my own network and Internet sourcing.

* Vendor evaluation and selection

* Reference/Background checking

* New hire orientation and relocation

* Salary negotiation

* Immigration issues and visa processing

Senior Recruiter/Account Manager at Yoh IT

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1995 - 2000 (5 years)

Regional Recruiter/ Senior Technical Recruiter/Recruiting Manager

St. Louis, MO, Santa Clara CA, San Francisco, CA

Develop, recruit, and drive the IT market in the North Central Region which included Chicago, St. Louis,

Cincinnati, Minneapolis, Indianapolis, Cleveland, Detroit, and Milwaukee.

Staffed major accounts and projects for high profile accounts.

Transferred to Santa Clara and later San Francisco to help drive the IT market for the bay area.

Interview, train, and mentor other recruiters and account managers.

Successfully recruited and staffed a major client that awarded H.L. Yoh an on-site to handle all technical

staffing requirements. This client generated over $12.5 million of revenue in 1996/97.

Placed over 200 contractors and 50 permanent placements in the past 2.5 years and generated over 3.5 million

dollars in net profit.

2 recommendations available upon request

Account Executive/Technical Recruiter at Oxford Global Resources

1993 - 1995 (2 years)

* Trained and hired to develop new accounts for technical contract

staffing opportunities.

* Brought in new business and in 6 months was billing over $20,000 a week.

* Source and recruit technical professionals in the areas of Software and

Hardware Engineering.

* Negotiate and establish terms of agreement with client and contractor.

* Attend job fairs, user groups, NTSA meetings.

Skills & Expertise

Technical Recruiting

Sourcing

Customer Relations

Talent Acquisition

Negotiation

Employee Relations

Customer Service

Internet Recruiting

Recruiting

CRM

Talent Management

Education

California State University-Chico

Exercise Physiology, Exercise Physiology, 1989 - 1993

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Walther Lutheran High School

High School Diploma, 1980 - 1984

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Eric Olson

Lead Technical recruiter

*********@*****.***

14 people have recommended Eric

"Many thanks to Eric Olson and his team at Blue Wave Consulting for securing a contract for me with one of

his clients. The contract was billed as a 9-month assignment and ending up lasting over 3 1/2 years. Eric's

team did a great job of ensuring my skills and personality were a good fit for their client."

Blackstone Hamilton, President, blackstone digital, was a consultant or contractor to Eric at Blue Wave

Solutions Inc.

"Eric provided a valuable service for my company and for me. He is punctual and promptly follows through

on his commitments. I reached out to Eric when my project was desperately needing an experienced test

engineer to help meet our timelines. I had been trying unsuccessfully for weeks with many other companies

to fill this position. When I engaged Eric, he listened carefully to my needs and my budget, then found me a

top notch candidate with in a week. This tester was so good his 6 month contract ended up lasting 2+ years. I

have recommended Eric to colleagues and will continue to do so."

Charles Shannon Boyd, was Eric's client

"Eric is one of the best recruiters I have worked with. I would definitely give him a try if your searching for

good candidates with the skills and experiance you need to hire."

Ted Lucas, was Eric's client

"I have known Eric for over a decade. He is a great recruiter and has created a nice Hi-Tech recruitment

agency down in Southern California. I would definitely recommend working with Eric. He always goes the

extra mile to satisfy clients and he has strong business ethics in a field where sometimes people take

short-cuts. Brad"

Brad Ureda, Outside Sales Representative & Recruiter, Oxford & Associates, worked with Eric at Blue

Wave solutions Inc.

"Eric does a great job for people. He goes the extra mile for his clients. Greenbrier Wealth Management will

always refer business to him when we can."

Warren F. 'Bud' Wilson, Partner, Senior Vice President, Wealth Management Specialist,

WMS, Greenbrier Wealth Management at Raymond James, was a consultant or contractor to Eric at Blue

Wave solutions Inc.

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"Eric is one of the most talented and detailed-oriented IT recruiters I have ever come across. He has perfected

ability to not only match an individual's technical skill-set to a specific job requisition, but also make sure it is

truly the right job for the candidate in regards to their current family situation, geographic location, social

work environment, etc. He has always made it clear that it is about best fit for the client and candidate, and

not just the quick deal. Long-term relationships is how Blue Wave Solutions continues to grow and break

through certain barriers within the IT consulting world."

Greg Workman, Business Development Manager, Blue Wave Solutions, reported to Eric at Blue Wave

solutions Inc.

"Eric is a thorough recruiter who leaves no stones unturned. Excellent client/candidate management skills and

a joy to work with."

Larry Cruz, Senior Business Analyst - Consultant, Elan, was with another company when working with

Eric at Blue Wave solutions Inc.

"We used Eric to help us fill one of our tough IT positions. Eric was on time and provided the best candidate

who still works with our company today. He is very knowledgable and provides great customer service. I

would highly recommend Eric for your IT needs. Thank you."

Giti Doustkam, was Eric's client

"I worked alongside Eric during my time with Yoh, where we worked on different IT niches. From the

moment I met him, it was clear he was a serious, hard-working, and skilled technical recruiter. Eric had

successfully built the database for his niche from scratch and quickly became one of the top recruiters in an

organization with over 40 offices nationwide. He had a strong rapport with both the candidates he represented

and the hiring managers he helped, and he quickly gained their trust through his quality of work. I have no

doubt Eric would be a tireless recruiter on your behalf."

Sirish Upadhyay, Senior Technical Recruiter, Yoh IT, worked directly with Eric at Blue Wave solutions

Inc.

"In the time that I had the pleasure of working with Eric Olson, I had known him to be an extremely

successful staffing professional with deep rooted contacts and knowledge of the technical landscape that he

supported. I highly recommend Eric if you are considering using his services."

John Campbell, Branch Manager, Yoh, worked directly with Eric at Blue Wave solutions Inc.

"I have known Eric for a number years and we have done business together where high quality work,

excellent interpersonal skills, and high integrity were required and Eric has never failed to live up to those

expectations. It is with great pleasure that I recommend Eric for any business relationship where these

qualities are required."

Nico van Niekerk, was Eric's client

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"Eric is a superb recruiter offering innovative solutions in today's challenging high tech market. He is a

consummate professional who delivers, and always with highly effective customer relationship skills."

Jim Kalember, Sr. IT Recruiter (Contract), Warner Bros. Entertainment Group, was with another

company when working with Eric at recruiter, technology,staffing,IT,engineering

"I had the opportunity of working and interfacing with Eric during my tenure with Yoh. Eric was tasked with

supporting the development of an enterprising IT staffing business in the Santa Clara for our organization.

Eric performed his responsibilities as a Recruiter and Account Executive in a most admirable fashion, and

consistently exceeded goals and objectives set forth by Yoh management with regards to placements and

profits. Eric was a pivotal resource in the IT staffing space for Yoh and was someone I respected for his

abilities to drive business and get things done. Though Eric and I did not work together per se in an the same

office location, we were both tasked with roles geared toward the same end. Eric was always a top player in

our organization at that time. Kindly contact me anytime should you have any further questions with regards

to Eric Olson. It would be my pleasure to respond. Thank you."

Jeffrey Burkhardt, District Manager/Branch Manager, Yoh Company, worked directly with Eric at Yoh

IT

"At Yoh IT Eric was one of the top IT Recruiters in the company. He has a real knack for identifiying the

right candidate for the right job making it a win for both the client and candidate. Eric knows staffing, is very

good at developing relationships, and has always been successful. If you are looking for talent, or looking for

a position, I highly recommend Eric."

Rob Tomlinson, Technical Recruiter, HL Yoh, worked directly with Eric at Yoh IT

Contact Eric on LinkedIn

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