Customer Service Manager
Resume:
HIGHLIGHTS OF QUALIFICATIONS:
o Over ** years of solid Class A experience
o Ability to communicate well with all levels of management and peers
o Can handle stressful situations with ease
o Ability to follow instructions well and make decisions effectively
o Exceptional versatility and adaptability
o Dedication and drive as a hard-working individual
o Hazmat, Doubles and Tank endorsements
o Experience driving multiple equipment including tankers and pneumatic
trailers
o Safe driving awards
PROFESSIONAL EXPERIENCE:
2012-2013 Contracted Driver Services Los
Angeles, CA
I was responsible for driving various equipment for different
accounts throughout Los Angeles and Southern California. I also Delivered
Haz Mat, Reefer and Flat bed loads
2011-2012 JIT Transportation Sante Fe
Springs, CA
Dedicated Class A driver, LTL Driver, High Dollar freight
account Driver
o Delivered various type of freight including Hazardous
materials, home goods and bulk apparel, security loads with
urgent deliveries throughout Southern California, Bakersfield
and Kettle man City
2010-2011 Road Dog Drivers Rancho Cucamonga,
CA
Dedicated Class A driver, LTL Driver, Reefer Driver
o Delivered various type of freight including Hazardous
materials, Drove Doubles and lift gate Van Trailers
2008-2012 Brim of the World
Glendale, CA
Wholesaler/retailer
o Owned my own apparel company
o Customer Service
o Designed apparel
o Inventory control
o Dealt with high end clients
o Import and Export of Goods
o Direct Sales. Cold Calls and Business Management
2007-2008 Best Overnight Express
Irwindale, CA
Class A Driver
o Pick-up and delivery throughout Southern California
o Worked the dock using fork lifts and pallet jacks
o Handled Haz-mat and LtL freight
o Drove various tractors, 53 foot and 28 foot van trailers
2007-2007 Matheson Tri-Gas Vernon, CA
Class A Driver
o Delivered Hazardous materials throughout Southern California
o Worked the dock using fork lifts and pallet jacks
o Handled Haz-mat and had Haz-mat training
o Drove various tractors, used and trailers including tankers
2006-2007 Estes Express Lines Sun
Valley, CA
Class A Driver
o Delivered freight throughout the San Fernando Valley and Ventura
Counties
o Worked the dock using fork lifts and pallet jacks
o Handled haz-mat and had haz-mat training
o Drove various equipment including double trailers, long boxes
and yard goat
o
2002-2006 J.B. Hunt South
Gate, CA
Class A Driver
o Drove Rail containers to various customer accounts
o Made various deliveries and pick-ups inside the rail yards in
Southern California
o Drove Various routes - 200-300 miles per day
o Understood the safety of locking down rail containers and
releasing them underneath cranes
o Knowledge of all of Southern California freeways as well as main
streets in most cities
2004- 2005 Motor Cargo
Pico Rivera, CA
Class A Driver
o Drove various equipment to make deliveries and pick-ups
o Vehicles driven: Cab-overs, Line tractors and City tractors
o Crossed State lines and also ran line runs out to Fresno and
Desert Center
o Handled customer accounts and good customer service
o Dealt with various types of freight; loaded and unloaded
trailers
2003-2004 Saia Motor Freight
Vernon, CA
Class A Driver
o Pick up and Delivery driver
o Handled hazardous materials
o Understood the laws of haz-mat and effectively carried them out.
o Drove Variety of trailers 53 foot, 28 foot and Doubles
o Timely and efficient delivery of freight to various customers
o Used handheld computer to enter all deliveries and pick-ups
2001-2003 Interstate Distributor Company City of
Industry, Ca
Class A Driver
o Responsible for delivering high dollar freight to customers in
California
o Safe operations of tractor and 53 foot trailers
o Understanding how to navigate to various geographical locations
o Trained other drivers on the job
o Good customer service to dedicated accounts
o Use of handheld computer to enter delivery data
o On time deliveries
1999 - 2001 Frierson's Delivery Service Sun Valley,
CA
Class B Driver
o Delivered freight throughout Southern California
o Loaded and unloaded freight from trucks
o Handle Haz-mat loads
2000. U.S. Navy(Active Duty/Reserve Duty)
Boatswain mate
o International Relations
o Drove Heavy Equipment
o Ships Preservation
o Painting
o Took Inventory for Ship stores
EDUCATION:
1999 Dootson Truck Driving School
Completed 8 months of Class A training
2001, 2004 Glendale Community College
65 Units completed towards an associate degree in Business
Courses in Business, Business Law, Accounting, Small Business
Management and Marketing.
Courses in Manufacturing, Sewing, Apparel
PROFESSIONAL REFERENCES:
Daphne Smith JIT Transport, Terminal Manager 562-696-
1133
Steve Cedre Brim of the World, Designer Consultant 619-***-****
Bill Scott Estes Express Lines, Terminal Manager 818-504-
4155
AT Courtney Nevada Gaming, Manager 702-***-****
Thomas Frierson Frierson's Delivery Service
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