MARISA VALLE
NATIONAL CITY, CA 91950
************@*****.***
OBJECTIVE:
To obtain a position at your company where I can utilize my skills and experience in an
office/customer related position you may have available.
PROFESSIONAL SKILLS:
• Administrative Skills • Answered Multi Phone lines
• Customer Service • Bilingual In Spanish
• Able to create & maintain • Monthly Statistical Reports
• I handle the highest volume of • Knowledge in Microsoft
calls in the current company. • Call Center Intake
• Most Office Equipment
• Telephone Etiquette
EDUCATION: •
La Jolla High School General Education
•
Educational Cultural Complex Business Machines Office Programs.
•
Completed Chula Vista Adult School Computer Applications.
•
EMPLOYMENT SKILLS
• Independently coordinate all front office duties.
• Oversee Reception Staff
• Assisted with program classes and/or groups per curriculum requirements.
• Assisted program with outreach to clients.
• Answer 60 to 80 calls daily and Intakes.
• Respond to e mails from employees and students.
• Coordinate meetings and events
• Assist clients and customers in a professional and timely manner.
• Data Entry
• EAP Program
• Student Services
• Schedule and Correspond to Clinical professionals as well as PHD.
• Assigning Cases to several employees.
• Intake Specialist.
• Order office supplies
E MPLOYMENT HISTORY:
• Customer Service/Admin ACI Specialty Benefits 11/2011 to Present
• Customer Service Bonded Carpet Cleaning 09/2008 to 10/2009
• Administrative Assistant SAY SAN DIEGO 09/2005 to 10/2007
• Administrative Assistant Bob Baker VW 02/2004 to 08/2005
• Office Assistant Senior Advisory Center 03/2003 to 01/2004
• Office Manager Ball Park Collision Center 05/1999 to 01/2003