Customer Service Sales

TERESA LYNN RIDGEWAY

** ***** ****

Simpsonville, S.C. 29681

Telephone: 864-***-****

Cell Phone: 864-***-****

OBJECTIVE: Seeking a challenging position that offers opportunity to

utilize my skills and experience to assist an organization

in meeting its goals and objectives

EDUCATION:

Bachelor of Science Degree in Business Administration (May 1987)

Concentration in Marketing WINTHROP UNIVERSITY - Rock Hill, South Carolina

Activities: Little Sister to Sigma Phi Epsilon Fraternity.

PROFESSIONAL EXPERIENCE:

CUI Distribution (Contract Assignment - Godshall Staffing) 2/2013-

7/2013

Customer Service for hearth, outdoor heat and grilling products. Assisted

customers with orders, questions regarding product, pricing, and shipping.

Also, handled reception and counter sales.

Rocky Creek Baptist Church (Part Time) 8/2006-2/2013

Part-time preschool teachers aid for 2 and 3 year old toddlers.

Duties include administrative work for teachers, caring for kids, and

assisting with parents.

Insides Sales/Motor Order Process /Export 12/98-8/2006

Rockwell Automation, Inc., Greenville, South Carolina.

Inside sales of mechanical/electrical equipment and products; responsible

for specifying design of electrical motors to plants for customer's

applications for entire inside sales team. Quote pricing and application

design of electric motors for customers applications. Worked in

International Inside Sales, handling all EXPORTS to the countries of

Singapore, Japan, Indonesia, Malaysia, and Pakistan.

TERESA LYNN RIDGEWAY RESUME - PAGE TWO

Account Administrator/Sales Coordinator 6/96 - 8/98

Alliance Marketing, Inc. purchased by Acosta Sales Inc. 8/97, Greenville,

South Carolina (Food Broker)

Responsible for all administrative functions that involved working with

grocery manufacturer representatives and buyers for grocery store chains;

handled processing of all orders from grocery chains to manufacturers

including price confirmations, manufacture deal availability and

compliance, minimum order requirements and assurance of order arrival on

expected schedule; handled invoice deductions by chain headquarters and

collection of unauthorized invoice deductions; proper disposition of out-of-

date unsaleable product through coordinating product pick up or preparation

of paperwork to allow disposal of product; managed distribution of Market

Development Funds from manufacturer to purchaser by issuing payment for

promotional activity and overseeing account balances; provided

manufacturers with proof of performance by grocery chains when Market

Development Funds were used for special sales and promotions; Major

account handled: At Acosta Sales - Heinz Pet ( Largest account in

office); At Alliance Marketing - American Home Foods (Luzianne Tea, Lucks

Beans, JFG Coffee); American Pet Food; Slim Fast; Bush Beans; All health

and beauty aid accounts.

Account Administrator/Sales Coordinator 7/91 - 6/96

Associated Brokers, Inc., Greenville, South Carolina - Office Closed down

(Food Broker)

Administrative/Sales support for grocery manufacturers and buyers for

grocery store chains; managed distribution and tracking of marketing funds;

collected monies of unauthorized invoice deductions; handled preparation of

all materials used by Associated brokers for sales presentations to chain

headquarters buyers on behalf of manufacturers; shared responsibility for

helping to organize and plan for sales meetings with Associated Brokers

retail representatives. Main account responsibilities: Pet, Inc., James

River, Inc., Kingsford; American Pet.

Sales Coordinator/Customer Service 12/89 - 7/91

East Coast/Friddle Marketing, Inc., Greenville, South Carolina (Food

Broker)

Assistant to account executives; customer service (moving grocery products

from manufacturer to customer). Main account responsibility: Van den

Bergh Foods, Doane Dog Food, Thank You Canned Foods

Bookkeeping/Utility Clerk 11/88-12/89

Citizens and Southern National Bank, Greenville, South Carolina

Served as Utility Clerk - substituted for absent employees and vacant

positions; moved to Bookkeeping Department - responsible for sending and

receiving national and international money wires; prepared government

reports, and ordered supplies for Greenville offices.

REFERENCES: Available upon request

Contact this candidate