Customer Service Injection Molding

MESHELL KENNEDY

**** ******** *** ** - **********, SC 29104

**************@*****.*** - 803-***-**** or 803-***-****

I HAVE 2YR OF CUSTOMER SERVICE IN A CALL CENTER, SEVERAL YRS IN A WAREHOUSE/

SHIPPING/RECEIVING/ AND PRODUCTION. INCLUDING SEVERAL YRS OF CLERICAL EXPERIENCE.

WORK EXPERIENCE

INJECTION MOLDING INSPECTOR/MACHINE OPERATOR

REMEDY STAFFING(HAIER) - Columbia, SC - July 2011 to October 2011

MONITOR MACHINE AND IT'S OPERATION, INSPECT PARTS AND PACKED. PERFORMED INVENTORY,

RECORD AND TRACK PRODUCTION AND HOUSEKEEPING.

CUSTOMER SERVICE AGENT(CALL CENTER)

SYKES ENTERPRISES - Sumter, SC - January 2009 to January 2011

RECEIVED INBOUND CALLS(200-250) DAILY CUSTOMERS INQUIRING ABOUT THEIR CREDIT CARD

ACCOUNT/ACCOUNTS. POSTED PAYMENTS, TRANSFERED CREDITS/MONEY FROM CARDS TO

ANOTHER ACCOUNT, WAIVED FEES, SOLD NEW PRODUCTS AND ETC.

SUPPLY CHAIN CLERK

ADECCO STAFFING(SQUARE D) - Columbia, SC - July 2006 to December 2008

RECEIVED PARTS INTO WAREHOUSE, USED A RF SCANNER AND COMPUTER, CREATED

BARCODES, PULLED PARTS TO BE ASSEMBLE(KITTING), PERFORMED CYCLE COUNTS, OPERATED

ORDER-PICKER AND FORKLIFT, HOUSEKEEPING AND SOLVE ISSUES WITH SHORT ORDERS.

DETENTION OFFICER

ALVIN S. GLENN DETENTIONAL CENTER - Columbia, SC - July 2003 to June 2006

MAINTAINED CUSTODY, CARE, SECURITY AND CONTROL OF DETAINEES IN JAIL. ESCORTED THEM

TO AND FROM COURT AND MEDICAL. PROCESSED DETAINESS INTO AND OUT OF JAIL. PROCESSED

VISITORS INTO AND OUT FOR VISITATION AND COURT.

WAREHOUSE OPERATIONAL TEC/SHIPPING

INTERNATIONAL PAPERS - Eastover, SC - January 1997 to July 2003

PERFORMED ALL WAREHOUSE FUNCTION; LOADED AND UNLOADED TRUCKS AND RAIL CARTS,

PUT AWAY FINISH PRODUCTS, STAGED AND INSPECTED LOADS, SOLVE ISSUES WITH ORDERS,

TRAINED NEW EMPLOYEES AND RE-CERTIFIED CURRENT EMPLOYEES TO OPERATE CLAMP TRUCK

AND FORKLIFT. ALSO CREATE B.O.L FOR SHIPMENTS. SHIP LOADS USING; LT, LTL, UPS, FED-EX

AND OTHER CARRIERS.

EDUCATION

N/A in HEALTHCARE REIMBURSEMENT

VIRGINIA COLLEGE - ON-LINE

2011 to 2013

DIPLOMA in BASIC SKILLS

LEE CENTRAL HIGH/MT.PLEASANT HIGH - Bishopville, SC

1984 to 1988

SKILLS

CUSTOMER SERVICE, CLERICAL, WAREHOUSE, FORKLIFT DRIVER, KNOWLEGDE OF SAP,

MICROWORD, EXCEL, LOTUS, SPREADSHEET, ETC

MILITARY SERVICE

Service Country: United States

Branch: U.S ARMY

Rank: E-4

February 1992 to February 1995

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