Administrative Assistant Customer Service

Trina Scott

*** ****** ***

Brooklyn, NY *****

T 347-***-****

*****.*******@*****.***

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Pr ofi le

I would like to obtain a position that utilizes and further develops each of my skills and will allow

me to work my way up into a position of more responsibility.

E x p e r ie n ce

Administrative Assistant/Data Clerk; Care for The Homeless 2008-2012

• Reviewing case manager’s notes and entering client information

• Assist with compiling documents for the MHRA audit

• Created and developed spreadsheets through Microsoft excel

• Generated automated data reports to assist various projects

• Answer multi line switch board telephone

• Meet and greet clients and staff

• Clerical duties as neededAssist executive assist with setting up board room and conferences

• Preparing meeting agenda and lunches.

Receptionist/ Administrative Assistant; Great Expectations child Care Services

2001-2008

• Responsible for greeting and assisting al visitors

• Handling multi line switch board phone system

• Providing customer service

• Scheduling appointment

• Preparing daily cash deposit

• Handle new registrations and completion of all required forms coordinate with various

staff for operational support activities of the unit;

• Serve as liaison between departments and operating units in the resolution of day to day

administrative and operational problems

• Provide administrative/secretarial support for various department/divisions such as

answering telephones

• Assisting visitors and resolving a range of problems and inquires.

Clerk/Runner; American Stock Exchange, (AMEX) 2000-2001

• Responsible for delivering information between member and member firm organization

filing,

• Answering telephone calls, handling all inter office mail, Ordering company lunches and

keeping track of budget, running errands in and out of exchange between brokers.

EDUCATION

Prospect heights high school/Brooklyn H.S. Diploma/1998

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