Customer Service Manager

Location:

Posted:

October 04, 2013

VINCENT CHU

Flushing, NY Home: 718-***-**** Cell: 917- 822-6574

***********@*******.***

PAYROLL SPECIALIST

Experienced Accurate Customer Oriented

DEUTSCHE BANK/DB SERVICES, Jersey City, NJ

1993 - 2012

Formerly, Bankers Trust Company

Payroll Specialist

Assisted payroll manager in data entry for Deutsche Bank's Domestic payroll

of 1500 exempt and nonexempt employees using ADP (Enterprise) version 5.

. Inputted pay data information for the payroll on a Semi-monthly basis

using ADP Enterprise v5.

. Processed new hires, verified I9 visa status and tax and deposit

information.

. Processed employee termination and vacation payout.

. Inputted garnishments, court order and levies

. Provided outstanding customer service, resolving issues quickly and

professionally.

. Reset employee's password using ADP Net Secure system.

. Sorted and distributed employee's checks for mailing.

. Audited pay data for accuracy before transmission for each payroll.

XEROX CORPORATION, New York, NY

1989 - 1993

Payroll Control Clerk - (Under contract with Bankers Trust Company)

. Inputted pay information using PDP, MSA On-Line systems that created a

payroll report.

. Maintained and updated records of all employee garnishments, tax levies

and court orders.

. Responded and resolved internal/external customer inquiries, on a timely

basis.

. Filed payroll information for each pay cycle, accurately and timely.

EDUCATION

BOROUGH OF MANHATTAN COMMUNITY COLLEGE, New York,

NY Associate in Applied

Science, Travel and Tourism

COMPUTER SKILLS

PCPW (ADP Payroll for Microsoft window), ADP Enterprise version 5, ADP Net

Secure for password, Microsoft Excel, Microsoft Word