Customer Service Human Resources

Lucia Chemont

**** ******* ***** ***

Snellville, GA 30038

770-***-**** home

Email: ********@*****.***

Experience Summary:

. Diversified customer service and medical billing background

specializing in banking and cash handling operations, documentation

compliance, review and maintenance

. A problem solver with strong organizational, analytical and

communication abilities.

. Proven success in complying with and applying procedures. Competency

in solving complex problems

Education:

. Colorado Technical University, BBA(Human Resources) 08/2013

. Colorado Technical University, ASBA 02/2012

. Georgia Medical Institute

03/2003

. College of Business, Technology and Health Services

Atlanta, Georgia

Professional Experience:

09/2012-8/2013: TSA Agent (Contractor)

Gwinnett County Tax Commissioner

Snellville, Georgia

. Process vehicle registration ownership titles

. Complete renewal of vehicle registrations

. Collect lapsed insurance fees

. Process cancelation of car registrations

. Collect unpaid vehicle taxes

01/2000-8/6/2010: Senior Teller/Peak Time Teller

Wachovia National Bank

Snellville, Georgia

. Balances cash transactions daily. Accurately and promptly perform

consumer and business transactions

. Exceptional customer service. Ability and desire to interact in a

team environment

. Generate interest and referrals and helps the team grow customer

relationships

. Compliance trained. Conveys professional image

. If out of balance, resolves condition, corrects error and ensures

appropriate customer notification

. Experienced and comfortable using computers

03/2003-04/2003 Billing Clerk/Intern

First Medical Care

Decatur, Georgia

. Excellent focus on numbers

. Detail oriented

. Comfortable using computers and billing software

. Understand and adhere to HIPAA regulations

06/1998-01/2000 Teller

Bank of America

Decatur, Georgia

. Provide basic teller services

. Process transactions accurately and efficiently

. Refer financial products and services

. Ensure regulatory requirements, such as Anti-Money Laundering and Bank

Secrecy Act are adhered

Skills and Qualifications

. Medical Claims (Verification, Processing, Follow-up)

. Accounts (Payable, Receivables, Reconciliation, General Ledger,

Audits)

. Teller/Cashier

. Organizational Management

. Data Entry

Contact this candidate