Administrative Assistant Human Resources

Cerelle M. Tolleson

*** **** ******, *******, ** 29657 Cell 864-***-****

***************@*****.***

SUMMARY OF QUALIFICATIONS

. Results-catalyst professional with 20+ years management and change

experience

. Adept in financial record keeping, budgeting, organization, and

communication

. Known for strong customer and employee relations, confidentiality, and

the desire and ability to "make things happen" for the enhancement of

the organization

Project Management Strong Organizational Skills Creative Problem Solver

Analytical Skills Process Improvement Change Agent

Strong People Skills Principled Self-Starter Solutions-Orientated

OFFICE EXPERIENCE

Bob Jones University, Greenville, SC

April 2001 - July 2013

Staffing Supervisor November 2004 - July 2013

. Implemented and maintained on-line job postings resulting in

recruiting a broader pool of qualified candidates

. Enhanced and streamlined pre-employment process improving new employee

acclimation and retention

. Interviewed and screened candidates for all faculty and staff

positions insuring best fit for departments

. Extended employment offers

. Spearheaded topnotch new employee orientation program to insure new

employees understood the organization's history, culture, and

direction

. Assisted with 6 downsizings of 10-130 people while promoting good will

toward the organization

. Provided oversight of organizational job descriptions resulting in

consistency

. Evaluated and enhanced hiring practices and improved effectiveness

. Conducted exit interviews/off boarding of employees enhancing their

exiting experience

. Continuously identified new and more effective ways of performing job

. Implemented sex offender checking, enhancing the pre-employment

process and thereby minimizing risks

. Maintained complete confidentiality

Administrative Assistant to the Director of Human Resources August 2001 -

November 2004

. Prepared correspondence in a manner that increased efficiency of the

Director and department

. Served as liaison for University property insurance improving data

flow

. Liaison between employee and record keeper for retirement fund

improving communication

. Oversaw and coordinated employee housing, improving communication

. Provided oversight and processed Graduate Assistant program improving

communication, which enhanced the entire experience for applicants

. Processed employment applications and reference checks

. Implemented background screening of candidates, thereby decreasing

potential risk of undesirable employees

Special Event Secretary April 2001 - August 2001

. Scheduled and coordinated summer camps promoting more timely

communication between departments

. Compiled information for all event brochures, ensuring clarity and

consistency

. Coordinated volunteers and staffing for various camps and events

. Responsible for financial record keeping and deposits from various

events

. Handled registration for various events improving processes for speed

and clarity

. Worked with designers and printer, improving relationships

Faith Baptist Church/Counseling Ministries, Lafayette, IN February 1992

- March 2001

Administrative Assistant

. Supported up to 9 counselors at a time, including front-office

support, research for clients' homework, check-in, scheduling

appointments, processing and managing trainees

. Instrumental in local conference growth from 410 to over 900 people in

nine years and national conference from 300 to 1,600 through mailings

and advertising

. Provided oversight and direction of crew of 40+ involved in preparing,

staining, and finishing of all woodwork and crown molding of 4,000-sq.-

ft. building addition

. Effectively organized, assembled and arranged resources to meet goals

. Handled finances and budgeting

. Coordinated dozens of volunteers and team leaders for various aspects

of annual conferences

. Spearheaded planning, coordination, advertisement, and implementation

of details for conferences

. Coordinated brochures, notes, registration materials and processes for

3 annual 11-week classes as well as 2 annual national conferences

. Researched, reviewed, and recommended books and materials to sell to

clients

. Created consistency and professional appearance to all materials

ADDITIONAL EXPERIENCE

Receptionist, part time position

Shepherd's Care Assisted Living, Greenville, SC January 2008 - Present

. Answer phones and direct guests

. Conduct tours of the facility and coordinate resident activities

. Assist in dining room

. Assist in residents' caregiving needs

PROFESSIONAL MEMBERSHIPS

International Association of Administrative Professionals (IAAP): Past

Board Member and Committee Member

Greenville Society of Human Resource Management (GSHRM): Workforce

Readiness Council Committee Member

Society of Human Resource Management (SHRM)

PROFESSIONAL DEVELOPMENT

American Staffing Association Entre Leadership

training (2011)

. Technical Services Certified Certified Health Coach

through Take Shape for Life

. Certified Staffing Professional Myers-Briggs Type

Indicator Profile (ISTJ)

South Carolina Registered Notary Public Certified Dementia

Dialogues Trainer (2012)

(2021 expiration) Darkness to Light

training (2011)

Employment Relations Law certificate (2011)

EDUCATION

BA, Trinity College, Newburgh, IN

General Certificate, Bob Jones Institute of Christian Service, Greenville,

SC

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