Customer Service Assistant

Monique Nylander

** **** ******, **********, ** *2124

Cell: 617-***-****

Email: *********@*****.***

Skills Summary Dependable office worker.

Versatile, quick learner who loves a challenge and

adapts well to new situations.

Self-motivated; works well with little or no

supervision.

Knowledge of windows XP.

Skills: typing, and multiple phone lines.

System Proficiency Operating Systems

Windows, Linux, Mac OS X

Programming Languages

HTML, Micro Worlds EX

PC and Linux Software

Microsoft (Word, Excel and PowerPoint)

Open Office

Employment Pitney Bowes 2006-pres

ent

Customer Service Associate/Receptionist

Deliver small packages and mail to

different locations.

Requires regular work on various

applications

Maintain all logs and reporting

documentation as required

This position requires cross training of

responsibilities as appropriate

Answer all incoming calls in a Professional

Manner

Maintain Conference Rooms

Greet all customer in a Professional Manner

MIT 2004-

2005

Computer Lab Assistant

Designed web page for the center's summer

program, used HTML and Photoshop

Developed and taught courses in Fab Lab

program, Center for Bits and Atoms at MIT

Provide personal assistance to students on

Windows and Linux computers

Answered phones and took accurate messages

Brigham and Woman's 2001-20

Assistant 02

Scheduled appointments and assured timely

arrival

Organized and implemented group activities

in an efficient manner

Answered phones and took accurate messages

Education Blaine Beauty Career Schools, Boston, MA 2005-20

06

Hair cleansing, cutting and styling

techniques, color and texture services,

basic skin care, makeup and nail

technology, business development and retail

training

Boston Arts Academy,

BOSTON MA 2001-2005

Theatrical

studies

Contact this candidate