Manager Administrative Assistant

Ana L. Estrada

***********@*******.***

**** ****** ***** **. ****, TX. 77494

Mobile: 915-***-****

Objective

Highly organized administrative and support professional with a Bachelor’s degree in Marketing. My skills offer a

unique blend of administrative and marketing acumen, together with an entrepreneurial spirit.

Academic Background

B.A. in Marketing

Graduated with honors

Instituto Tecnológico y de Estudios Superiores de Monterrey, San Luis Potosi (Mexico).

August 2002 - November 2006

Certificate in Hospitality Management

Rosen College of Hospitality Management at the University of Central Florida (UCF).

Orlando, FL, USA.

January 2007- May 2007

Work experience

Customer Support Consultant

P2 Energy Solutions

Houston, TX, USA.

January 2013 – September 2013

Principal tasks:

Support for IDEAS Accounting Software for Oil and Gas Industry clients.

Handle client case review meetings.

Responsible for communicating client needs with development to resolve issues.

Use of Sales Force on a daily basis.

Administrative Assistant

ABB Inc.

San Luis Potosí, SLP, México.

November 2007 to April 2011

Reported directly to the Manager of the Power Systems Division (Mexico Office). This office worked in a

satellite capacity with the Ohio, USA Office of ABB. I was responsible not only to the Manager, but also

supported forty Engineers at this facility.

Principal tasks:

Participate in proposals development (including translation).

Provided administrative assistance in preparing quotes.

Created PowerPoint presentations.

Utilized SAP to document labor hours and project cost containment.

Created Excel Spreadsheets to track project status/information .

Worked closely with Engineering and Sales & Marketing.

Responsible for all travel arrangements; both domestic & international.

Took minutes of Board Meetings and coordinated refreshments .

Handled all telephone communications including teleconferencing .

Coordinated all Expense Report materials.

Oversaw all corporate functions, including business luncheons.

Maintained all office supplies.

Full Service Food and Beverage College Program

Flying Fish Café, BoardWalk Resort, Walt Disney World.

Orlando, FL, USA.

January 2007 to July 2007

Principal tasks:

Greeting guests.

Responsible of the assignation of tables, and the management of large parties.

Stocker (Responsible of checking new deliveries and the supervision of stock rooms )

General Teller (Responsible of cash handling and revenue reports )

Training new cast members.

Marketing Assistant

Instituto Tecnológico y de Estudios Superiores de Monterrey, San Luis Potosi (México).

November 2002 - January 2007

In this position I was directly responsible for performing all functions necessary to attract new students to this

well known Educational Institution. Some of my duties involved the following:

Recruit new students utilizing advertising, telemarketing, and attending education fairs .

Oversaw all Event Planning activities for the school.

Conducted all advertising events and assisted with publicity.

Organized Educational Fairs.

Presented programs aimed at high school thru collegiate candidates .

Performed research and provided forecasts for enrollment.

Provided administrative support when needed .

Middle School English teacher

Colegio San Patricio, San Luis Potosí (México).

August 2006 - December 2006

Marketing research for the company "Repuestos y rectificaciones" of the feasibility of creating a new

engine retrofitting company in the city of San Luis Potosí, San Luis Potosí, Mexico .

August 2006 – December 2007

Development of the project “Creación de manuales para Canteras” to the company “Cervecería

Cuauhtémoc Moctezuma” where it was introduced a new training program .

January 2005 – May 2005

Languages

Fluent in English and Spanish

Software

Skilled in Microsoft Office, SAP, SPSS, Lotus Notes, Minitab, IDEAS, Photoshop, Corel and MATRA.

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