Yolanda Hicks
Gretna, LA 70056 US
Mobile Phone: 504-***-****
E-mail:*******@*****.***
OBJECTIVE: To obtain a position where I can gain the knowledge and move up
within a company.
WORK EXPERIENCE
Everest University Online
Colorado springs, CO
Student Finance Planner
November 2011- February 2013
Duties provide students with accurate information regarding application
process, loans counseling and their eligibility for State/Federal financial
assistance, alternative financing, contracts and/ or institution payment
plans.
West Corporation
San Antonio, TX
Insurance Agent/ CSR
March 2008 - February 2011
Duties included Handled inbound sales calls for potential 21st Century
customers which included providing auto insurance quotes and taking premium
payments.
Telecommunications Services
Transcom San
Antonio, TX
Technical Support
November 2009 - July 2010
A part time position in a call center my duties included handling technical
support for comcast customers.
Prc, LLC CSR Colorado
Springs, CO
Sales Representative
July 2007 - February 2008
Handled inbound sales calls for Directv, took credit applications and
processed installation orders and transferred calls.
GAD
Colorado Springs, Co
Sales Representative
August 2004 - July 2007
Outbound call center to renews magazine subscriptions.
EDUCATION
High School Equivalent,
February 2005
sierra high school Colorado Springs, CO
CERTIFICATION
Chartered Property Casualty Underwriter
June 2010
kaplan college