Customer Service Medical

Location:

Posted:

October 04, 2013

JERRY LEWIS

********@*****.***

OBJECTIVE:

I am a hard working, highly motivated team player with several years of experience in the

field of collections and customer service activities. Seeking a career where I can utilize

my skills and experience with a solid growing company.

SKILLS & ABILITIES:

I have great communication and collections skills. I know how to listen and help make

them feel comfortable talking to me. I have the ability to negotiate payments arrangement

with debtors, maintain account records, and collect overdue bills. I have knowledge of

multiple computer software, and I type 60 wpm.

EMPLOYMENT HISTORY:

Collector

02/2013- 06/2013 McNeil & Meyers Metairie, La.

I was responsible for skip tracing debtors and defenders who had bonded out of jail. I

called debtors who signed contracts assuming the responsibility of paying off balance of

bond that is delinquent. I listen and talked to them about how they can make payments

though a payment plan or resolve debt though a settlement.

Collector

08/2010- 6/2012 NCO Metairie, La.

I was responsible for collecting debts on retail and commercial accounts. I call debtors

concerning delinquent accounts trying to collect payments. I answered questions and

assist in showing debtors how to pay debts.

Collector

03/2004- 4/2010 Cofax Metairie, La.

I was responsible for collecting debts on commercial and retail accounts. I called debtors

concerning delinquent accounts trying to collect in full or set up a payment plan. I did

skip tracing and followed up on accounts.

Patient Account Rep

11/1999- 03/2004 Lakeland Medical Hospital New Orleans, La.

I was responsible for reviewing a patient’s account to ensure that charges are accurate. I

collected the patient’s payment after services have been rendered. I communicate with

patient’s insurance company to ensure services are approved for payment. I assisted the

patient in applying for health care resources, such as Medicaid. I listened and resolved

patient’s account questions concerning bills and other hospital matters. I update their

account with information they provide to me.

EDUCATION:

06/1978 Everett Community College Associate Degree in Business

06/1992 California Medical Facility Associate in Radiologic Technology