Project Manager Sales

Marimar Martínez

***** ** *** ********* *-***

Pembroke Pine, FL 33027

Tel. 787-***-****

*.******@*****.***

EDUCATION

MBA in Finance

InterAmerican University of Puerto Rico

Summer 2012, Magna Cum Laude

Bachelor of the Arts in Marketing

University of Puerto Rico- Bayamón

Summer 2009, Cum Laude

Additional Education:

Paralegal Studies

Universidad del Sagrado Corazón

Fall 2009, Certified

Certifications:

Medical Billing

Fall 2012, Expert Rating Certified

EXPERIENCE

Web chat Support, Aon Hewitt San Juan, PR

August 2013-Present

Provide customers assistance via web chat in their health and welfare benefits.

Scour through the different accounts, to provide necessary information.

Offer additional information to satisfy customer’s questions.

Marketing & Social Media Sales Specialist, Crush by M (Owner) San Juan, PR

Summer 2013-Present

• Scour through different suppliers to find the highest quality clothing for the lowest costs;

• Develop a branding strategy to increase the number of sales;

• Build a solid customer base by utilizing promotional vehicles, such as Facebook and Instagram, to further meet the sales goals;

• Scrutinize inventory levels, sales records and ever-changing trends in the fashion industry in Puerto Rico;

• Accountable for item pricing.

Account Manager/Project Manager, Next Consulting Group (Contract for maternity leave) San Juan, PR

Winter 2012-Summer 2012

• Managed complex IT projects at Santander Bank (Altec, PR) and Island Finance (Santander Financial);

• Created monthly reports of project status to summarize monthly billing reports, invoices and project management;

• Contacted customers for follow-up on proposals, sales, renewal and licensing;

• Managed MPLS and ATM implementation relocation projects.

Account Coordinator, Power Ads San Juan, PR

Summer 2011-Winter 2012

§ Developed campaigns to promote the launch of different brands and products in the publishing industry;

§ Created different media plans for client negotiation for ads on billboards of Televisa and Casiano Productions;

§ Participated on weekly staff meetings to present proposals of strategic negotiations to increase the number of clients;

§ Organized events for the promotion of products and the launching of new brands;

§ Created proposals and invoices for clients;

§ Budgeted and analyzed the billing of sets of marketed products.

Telecommunications/Telemarketing, Citi Card Bayamón, PR

Fall 2010-Summer 2011

• Conducted research using internal computer records;

• Accepted credit card payments from customers, reversed transactions and fees via telephone;

• Provided support on coordinating communications for the Citi credit card services on voice calls;

• Received training from Citi Card management team to improve customer service.

ADDITIONAL SKILLS

Computers: Keyboarding, Windows/OSX, Microsoft Office.

Enterprise Software: Salesforce, Bizagi & Iclaim.

Social Media: Facebook, Twitter, Pinterest, and Instagram.

Languages:

• Spanish-native language

• English-fluent

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