Customer Service Manager
Resume:
Solange Sanchez
N.Y ****4
*******************@*******.***
Employment Objective:
Looking for a position with a dynamic company in the retail industry,
distribution and sales where i can add value with my years of experience in
the retail sector. Also looking for a position as an security to expand my
ability in the workforce.
EDUCATION-TRAINING-KNOWLEDGE
Norman Thomas High School (2004-2008)
Internal revenue Service program (2008)
Berkeley college (2009-present)
Fluent in English and Spanish
. 8 hour & 16 hour certification for security guard
. Fireguard preperatory certification
. Homeland Security certification
. Security Guard Lincense
Microsoft office 2010 +
(Typing speed - 45 WPM)
STRENGTHS-SKILLS ABILITIES
Great organization skills and proven ability to work independently on
"multi-tasking"
Maintain excellent customer service skills
Hardworking, energetic, and reliable
. Fast Learner
WORK EXPERIENCE
. Aministrative Secretary, Corporate Security (06/2011-
08/2011)
Responisble for booking interviews as well as picking up phone
calls in a professional manner and filing papers and making copies
Replenisher, Armani Exchange, New york (11/2008-02/2009)
Responsible for having enough of each merchandise on
the floor
Cashier and sales representative, Filene's Basement, New york
(11/2007-11/2008)
Handling customers payments, cash and credit transactions, Refund, and
direct sales
REFERENCES
Ellenor Tretin-Manger at Filene's Basement -212-***-****
Ms. Santos-Manager at Filene's Basement- 212-***-****
Lisa- Manager at Armani Exchange - 212-***-****
Rosalyn Acosta -sells supervisor at Discovery- 646-***-****
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