Quality Control Assurance

Location:

Posted:

October 04, 2013

Hannah L. Jenkins

Greenville, SC . Cell: 864-***-**** . ******.**********@*****.***

Objective

I would like to contribute positively to a work environment and my

surrounding community, while learning and growing personally.

Education

Additional Education: Greenville Technical College 2012-Present

B.S. Social Studies Education: Bob Jones University 2009

Work Experience

Office Team (Greenville, SC)-All temporary positions 2013-

. Sabal Financial: Data Entry Specialist

. Sanders Heating and Air Conditioning: Dispatcher

. ProServ: Office Representative

Perceptis (Greenville, SC): Help Desk Representative 2012-

2013

. Communicated with customers via phone and email to provide financial

aid, admissions, and IT support.

. Consistently exceeded all Quality Assurance Reviews and all Key

Performance Indicators (Average Call Handle Time, Average Hold Time,

Etc). Always in top 5 performers once trained and hired.

Kelly Services (Greenville, SC)- All temporary positions 2010-2011

. Baptist Easley: Front Office Specialist/Temporary Office Manager

. Bausch and Lomb: Data Entry Specialist

Direct Learning (Greenville, SC): Quality Control Technician 2002-2009

. Quality Control for Educational DVD products

. Shipping and Receiving

. Authored DVD's (Created DVD menus, Typed product information, etc)

. Prepared material to air on educational network

Volunteer Experience

. Fostering Great Ideas: Life Support, Youth Mentor Program-High School

. Society Athletic Director, Vice President, President

. Who's Who Among Students in American Universities and Colleges

*I have worked many temporary jobs, while I am attending school.