Engineer Maintenance
Resume:
Whom May It Concern,
***** E. California Ave. Apt 202 *
*Glendale CA 91206 *
213-***-**** ***.***@*****.***
Joseph Lee
* *
*Objective *
To obtain the position of IT Specialist in an organization where I can
utilize my professional skills and experience towards the growth of the
organization.
* *
*Certifications *
o Cisco Certified Network Professional
o Cisco Certified Design Associates
o Vmware Certified Professional 401 (#80708)
o SAP- Certified Development Associate- ABAP with SAP
NetWeaver 7.0
o Samsung OS 7200/7400 – hybrid PBX for small to medium
business from Samsung.
o Samsung IPUMS – Voice mail server from Samsung
o Samsung SVMI E-Series – Voice messaging system from
Samsung
* *
*Hardware *
o *Cisco Routers:* (3640, 2500)
o *Switches:* Cisco (Catalyst 2960)
o *Firewalls:* SECUI MF 2 200, 500
o *Servers:* Compaq (Proliant 6500, 8000, 85000, CL380),
Dell Poweredge (2450, 4350, 6350), HP (e-200, e-800, ih-3000, ih 6000HP.
o *Workstation Tools:* MS suite
*Software *
o *POS: *Aldelo, Retail Management System
o *Operating Systems:* Cisco IOS software
12.1/12.0/11.3/11.2/11.1, Windows XP/ 7, Server 2003 Server 2008, Unix
o *Network Security/Monitoring Tools:* Websense TRITON –
Unified Security Center 7.6
o *Application Software:* MS Outlook 2010/2007, MS -Office
97 suite, Sophos/V3 Antivirus
o *Protocols:* TCP/IP, HTTP, Ethernet, Fast Ethernet, FTP,
Telnet, WINS, DHCP, DNS, Frame relay, OSPF, RIP, RIP2, EIGRP.
Systems:
o Windows XP, Vista and Windows 7
o Windows 2003/2008 R2
*Professional Experience *
July 2011 – July 2013 *SAMSUNG SDSA* San Diego, CA
System/ Network/ Security Administrator
o Support 130 users
o SAP ABAP supporter
o Nasca, Escort and SVPN administrator
o Responsible for the installation, repair, configuration
and preventative maintenance of servers, personal computers, network
equipment, and/or Samsung Office Serve 7400 telecommunication equipment.
o Technical assistance includes assisting the customer in
the use and instruction of the equipment, component configuration /
installation and diagnosing / resolving operational problems
o Reports problems with procedures and makes suggestions
for improvements
Jan 2010-July 2011 *Newamerica, Inc* Los Angeles, CA
Dispatch to Hanmi Bank working as IT Desktop Analyst
o Support 27 branches and 384 users
o Help Desk
o Backup the data using 2010 Symantec Backup Exec
o Monitoring and maintaining on VMs
o Responsible for the installation, repair, configuration
and preventative maintenance of personal computers, network equipment,
and/or telecommunications equipment
o Technical assistance includes assisting the customer in
the use and instruction of the equipment, component configuration /
installation and diagnosing / resolving operational problems
o Reports problems with procedures and makes suggestions
for improvements
Aug 2008- Dec 2009 *New Covenant Academy* Los Angeles, CA
International Baccalaureate Korean & Computer Instructor
o Teach Basic A+ and network skills
o Teach HTML
o Teach Korean to high schoolers
o Responsible for the installation, repair, configuration
and preventative maintenance of school computers, network equipment, and/or
telecommunications equipment
o Reports problems with procedures and makes suggestions
for improvements
July 2007- June 2008 *International Mission Board (IMB)*
Missionary: Strategy Cordinator (Tai’an, Shandong Providence, China)
o Attended 3-month-mission training provided by IMB in
Virginia
o Strategy Coordinator in Tai’an, China
o Support Pacific Region IT Office as PC/ Network Engineer
Feb 2006-July 2008 *21 POS* Torrance, CA
POS Production Support Engineer
o Sales POS system
o Installed & managed POS system
o Installed & managed DVR system
o Provide support for after hour activities such as
upgrades and implementations
o Perform defect analysis
*Education Summary *
1997 – 2000 *Far Eastern Bible College* Singapore
Bachelor Religious Education
Best Regards,
Joseph Lee
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