Manager High School
Resume:
Therese Morgan
Yonkers, NY 10701
***************@*****.***
KEY SKILLS:
Communication –Deals with employees at all levels and building management via telephone and email, to
ensure successful communication via actively listening and probing questions.
Problem solving - Resolves in-depth queries in a methodical manner independently with all vendors to
find appropriate resolutions and efficiencies satisfactory to the company.
Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team
goals.
Planning and organizing - Refined planning and organizational skills that balance work, team support and
ad-hoc responsibilities in a timely and professional manner.
Systems knowledge – Pitney Bowes Accent mailing and shipping system, Accuterm/Enterprise Software,
CRM program and IBM Lotus Notes. Proficient in the use of internet, MS Word, Excel, Outlook, Google
and Outlook calendar.
2012-2012 American Cancer Society, White Plains, NY
Freelance Office Manager
• Answer phones, transfer calls, retrieve voice mail messages respond to emails and greet
visitors
• Ordering supplies or materials that will facilitate a smoothly-running office
• Manage day to day mailing, shipping and receiving
• Enter data in MS Excel, handle cash and check deposits
• Scheduling conference room, manage key and equipment log
• Coordinate intern/volunteer needs (training, task, space, etc.) as needed
• Activate and deactivate employees parking passes
• Records management and other duties as required
• Assist with special projects as necessary
2003-2012 WIND UP RECORDS, New York, NY
Facilities Coordinator/Mail Room Manager/Floater Receptionist
• Ordering, purchasing and distributing office supplies
• Review invoices from vendors and process for approval
• Input purchase requisition and reconcile invoices against POs
• Process request for office furniture/ keys and maintain key manual
• Issue, replace and cancel access cards as per established procedure
• Coordinate and handle services required for Fire Drill/Evacuation Team programs with
building Security and staff
• Maintain and update emergency and security handbook
• Assist with special projects as assigned
• Liaise with building management and maintain relationship with day porter for
occasional request of facility upkeep
• Maintain all office facilities and operation including the shipping and mailing system
• Responsible for receiving and distribution of all mails including dealing with couriers
such as FedEx, UPS, USPS and messenger service
• Manage all office vendor relationships, such as Staples, WB Mason, FedEx, etc. as well
as negotiate lower prices
1991-1995 BROOKS, DUNN & SMITH, ATTORNEYS AT LAW, New York, NY
Receptionist/Clerk
• Answering multi-line telephones and directing calls, greeting guests
• Maintaining interoffice and court calendars, scheduling conferences, confirming
attendance, organizing rooms and meals, following up with appropriate correspondence
• Data entry, copy, faxed and scanned confidential documents into electronic filing system
and categorized them for retrieval and review
• Recorded employee attendance, personal, vacation time and all leaves of absence
• Coordinate travel arrangements (arrange flights, hotels, car service; prepare and
coordinate itineraries)
EDUCATION
1981-1984 Saint Andrew Technical High School, Jamaica W.I. Vocational Training Diploma
June 2009 The Center for Continuing Education, Yonkers, NY High School Diploma
Dec. 2009 Borough of Manhattan Community College, NY Paralegal Certificate
Present Pursuing a Paralegal degree at Westchester Community College, NY
Current GPA 3.88
License New York State Notary Public
Community Volunteerism: Yonkers Reading Buddy program and treasurer of local school PTSA
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