Customer Service High School

Wendy Robinson

**** ********** ****** - ******, ** 07065

**********@***.*** - 732-***-****

Over all 3+ years of extensive experience in administrative clerical work with well organized and detailed

oriented, Practiced in expediting and managing assignments.

Effective at controlling the competing demands of multiple tasks.

Established and resourceful team player who is willing to do whatever is necessary to complete goals and

meet deadline.

Strong interpersonal skills, able to assemble easy rapport with others while building trust.

WORK EXPERIENCE

Administrative/ Clerical/Requisition Records Clerk

Merck & Co., Inc - November 2012 to December 2012

Performed administrative/clerical tasks within a specific division/area.

• Maintained departmental files and records.

• Sorted and delivered mail to the proper departments.

• Customer Service

• Data Entry.

• Scanning.

Clerk II Patent File Specialist

Merck & Co., Inc - July 2012 to November 2012

Maintained legal departmental files and records.

• Performed clerical tasks for lawyers and paralegals.

• Customer Service

• Scanning legal documents.

Consolidation Coordinator

New England Motor Freight - Elizabeth, NJ - October 2011 to November 2011

Prepare and assemble documents and invoices for transporting LTL shipments.

• Negotiate rates for customers and outside carriers.

• Provide effective and professional customer service for pickups and deliveries throughout the East, West

and Gulf Coasts.

• Facilitate paperwork to appropriate locations on a timely manner.

• Order Entry.

• Maintain impeccable files.

• Heavy inbound and outbound phone manner.

Litigation Specialist

MCS Group Inc - Newark, NJ - June 2008 to February 2009

Retrieved medical records and other materials from hospitals, law firms, insurance companies and other

government agencies.

• Notified all council, provided witness fees, contacted providers and served subpoenas in a timely efficient

manner.

• Digitization and duplication of original x-rays, MRI's, PET's, and CT scans.

• Customer service.

• Filing.

• General administrative/clerical duties.

EDUCATION

Rahway High School - Rahway, NJ

Certificate

Berkeley College - Woodbridge, NJ

ADDITIONAL INFORMATION

Technical Summary

Microsoft Office: Excel, Word, Power Point, Lotus notes, Lotus Smart Suite, Internet, SAP, EDI and AS400.

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