Manager Administrative Assistant
Resume:
Jennifer A. Watkins
Brooklyn, NY 11207
Phone# 347-***-****
***************@*****.***
Professional Profile:
Highly effective Social Service professional with exceptional human service experience in case
management, client advocacy, crisis intervention and family case planning of homeless,
substance abuse, HIV& AIDS, foster care and domestic violence populations.
Core Competencies:
• Case intake & Assessments Case notes Documentation
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• Community Referrals Case Record Management
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• Psychosocial Reports Home Visitation
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Certifications/ Licenses: Certified HIV & Certified Early Intervention service
AIDS prevention specialist provider
NYS Drivers License
Professional Experience:
Clerical Assistant (Seasonal), 08/12-01/13
New York City Parks Department & Recreation, Brooklyn, NY
Provided secretarial duties for Brooklyn deputy park manager such as; filing, copying and
calendar management
Receptionist/Office Manager, 09/08-01/11
Heart Share Human Services (Foster care), Brooklyn, NY
Served as executive administrative assistant; providing budget management, statistical research,
memo and letter composing and expense reports for program director.
Case Aide, 05/07-09/08
Heart Share Human Services (Foster care), Brooklyn, NY
Under the supervision of caseworker, assisted in identifying and assessing client and family
needs and services. Counseled clients proving information for community referrals such as;
parenting classes, housing, early intervention and substance abuse.
Developed and maintained clinical records and service program documentation such as;
assessments, treatment plans, psychosocial reports, case notes and monthly goal plans.
Conducted weekly and monthly foster home visitations to evaluate living conditions. Performed
court mandated random drug testing of clients and documented findings. Provided family court
coverage in lieu of caseworker.
Education:
The College of New Rochelle
School of New Resources
B.A. of Social Sciences, 2012
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