Customer Service Medical Assistant
Resume:
ASHA THOMAS
**** ******** ****** ********, ** ***33
*********@***.***
OBJECTIVE
To secure a professional Medical Assistant position in the health care service field. In which I can
utilize my experience use exceptional customer service skills to aid and assist clients for the greatest
extent to fulfill company duties.
EDUCATIONAL BACKGROUND
Sanford Brown Institute, New York, NY, 07/2011 08/2012
Medical Assistant Certificate Program
Completed an intensive 900 hour program comprised of theoretical and practical applications of
essential Medical Assisting skills which included the following:
•Administrative Skills – Medical Office Procedures, Health Insurance Claims Processing, and
Medisoft
•Clinical Skills – Taking Vital Signs, assisting in Physical Examinations, Biomedical Waste
Disposal, Electrocardiography, Clinical Asepsis and CPR.
•Laboratory Skills – Phlebotomy (Finger Sticks and Venipunctures), Smear Procedures,
Urinalysis, and Specimen Collection
•Medical Terminology, Anatomy and Physiology, and Pharmacology.
EXPERIENCE
Receptionist 07/2010 present
Vinci Construction
Brooklyn, NY
•Responsible to greet customers, answer company calls, schedule appointment, book keeping
•Planned and environmental service according to OSHA requirements
Cashier 02/2001 06/2010
Rite Aid
Brooklyn, NY
•Provided Excellent customer service to clients and enquirers
•Processed monetary transaction, credit cards, detected counterfeit money, verified customers
identities:for pharmacy transactions and credit cards and travelers checks.
•Protected customer's identifiable information (insurance cards etc)
•Ensured a safe and clean work environment for workers and clients
•Responsible for daily planogram
SKILLS
•Computer proficient with various computer application such as MS word,and knowledgeable
in medisoft
•Excellent Medical Assisting skills in both administrative and clinicals
•CPR Certified, valid until 2014
PROFESSIONAL INTERNSHIPS
Medical Assistant 08/2012 09/2012
Flatbush Medical Plaza
1579 Flatbush Ave.
•Responsible for filing chart,triage patient by taking vital sign height and weight
•Also worked in the lab, Assist the physician with the patients
•Responsible for checking in and out patient making appointment and call patient for next day
appointment
Medical assistant 08/2012 10/2012
Dr.Osho Obstetrics & Gynecology
9221 Avenue L, Brooklyn NY
•Prepare patient for examination
•Note brief history or the reason
•Interview patients to obtain medical information and measure their vital signs, weight, and
height.
•Show patients to examination rooms and prepare them for the physician.
•Record patients' medical history, vital statistics and information such as test results in medical
records.
•Prepare and administer medications as directed by a physician.
•Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for
testing.
•Explain treatment procedures, medications, diets and physicians' instructions to patients.
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