Human Resources Manager

Melissa Welch

**** ****** ***** ( Harvey, LA **058 ( 504-***-**** (

********@***.***

Skill Summary

Mastery of Microsoft Office Employment Law Works well as part of a

packages FMLA/ADA/WC team or independently

Mastery of many popular HR Policies and Able to multi-task

Accounting and HRIS software Procedures (creation Continued education and

packages and implementation) training (Masters in HR

Accounts Payables/Accounts Employee recruiting and anticipated in 2014, PHR

Receivables/Payroll/ on boarding Certification

Collections/Billing Benefits Administration anticipated in Dec.

Development and 2013)

implementation of new Employee relations and

programs (employee training, mediation

accounting processes, HR

procedures)

Professional Experience

Louisiana Landscape Specialty, Inc. - Gretna, LA

Human Resources/Senior Accounting Coordinator, 2011 to Present

Promoted to become the sole Human Resources coordinator for nearly one

hundred employees and fill a position which had been vacant for over 2

years. Responsible for all aspects of HR including but not limited to

recruiting and onboarding new employees, benefits administration,

training and staff development, employee recognition programs, workers

compensation claims, etc. Also responsible for AIA contractual monthly

billing and weekly in house billing while serving as back up payroll,

accounts payables and accounts receivables.

Key Tasks and Results:

< Successfully added to the benefits package offerings by including

supplemental insurance benefits for all eligible employees.

< Created and distributed a new company handbook with updated and ADA

compliant policies and procedures.

< Negotiated approximately 10 salary offers annually at both the exempt

and nonexempt level.

< Brought safety and workers' compensation program into compliance and

instituted regular training schedules. Trained managers and

executives on procedures to avoid injuries and procedures to follow

after an injury.

< Developed company's first formal training program for field

employees, which is expected to aid in employee retention and reduce

turn over.

< Revised job descriptions throughout company. Interviewed employees to

construct an accurate picture of the duties and skills required for

each position.

< Successfully updated all I9 forms and employee files to be in

compliance with legal regulations and guidelines.

< Responsible for billing of approximately 1 million dollars monthly in

both in house billings and AIA contractual billing processes.

Melissa Welch Phone: 504-***-**** (

Page Two

Professional Experience (continued)

Louisiana Landscape Specialty, Inc. - Gretna, LA

Accounts Payable/Billing Coordinator, 2007 to 2011

Receptionist, 2006 to 2007

Hired as a temporary receptionist and promoted within one year to

AP/Billing Coordinator with supervisory responsibilities over one

individual.

Key Tasks and Results:

< Presided over entire accounts payable functions - invoices,

reconciliations, payments and vendor relations.

< Reorganized accounting office and processes to improve efficiency and

boost productivity. Also prioritized payments to suppliers to aid in

loyalty discounts.

< Uncovered and corrected erroneously allocated expenditures causing

incorrect financial reports.

< Enhanced cash flow and reduced past due invoices by 64% in three

months' time.

< Tracked and managed expenditures in excess of $100,000.00 weekly.

< Handled all aspects of collections including preparation of monthly

statements and pursuing customers to clear up balances. Responsible

for initiating outside collections activities.

< Billed over 1 million dollars monthly in both in house billings and

AIA contractual billing processes.

< Responsible for daily collection and deposits of all accounts

receivables payment.

< Served as back up payroll clerk.

The Young Firm - New Orleans, LA

Receptionist, 2006 to 2006

Served as receptionist responsible for maintaining a professional

demeanor while greeting clients, answering and directing phone calls,

making court and bank runs and assisting paralegals as needed.

Key Tasks and Results:

< Managed document control, including indexing and summarizing

contracts and updating clients' privileged files.

< Helped in preparing discovery documents for trial preparation,

assisted in typing letters and dictation.

The Library - Thibodaux, LA

Bartender/Assistant Manager, 2002 to 2005

Served as both bartender and assistant manager responsible for opening

and closing and successfully running the bar each night.

Responsibilities also included cash tally's and inventory counts while

managing a nightly staff of 6-8.

Key Tasks and Results:

< Managed all bar areas, service personnel and cash drawers.

< Maintained safe and sanitary conditions.

Education & Certifications

Kaplan University - Online

Bachelor of Science (BS) in Psychology (GPA 3.8), 2011

Capella University - Online

Master of Human Resource Management (GPA 4.0), 2014

Of Note

Professional Development:

< Complete ongoing training through LLSI in all applicable areas of Human

Resources/Safety/Accounting and General Management.

Affiliations:

< Society for Human Resource Management (SHRM)

Contact this candidate