Customer Service Real Estate
Resume:
Cheryl Prescott
***************@*****.***
***-** **** ****, ****** Hills, New York 11375
Summary Profile: I am an articulate well-spoken professional with proven leadership effectiveness, strong
strategic thinking and the ability to meet the challenges of customer satisfaction.
Professional Work History
Tax Commission and Real Estate Property Office, New York, NY 05-2013 - Present
Clerical Associate
• Work with real estate attorneys on sensitive confidential cases.
• Handle and pull case files for upcoming hearings.
• Oversees all necessary preparation of case files for hearing.
• Coordinate files according to the five boroughs.
David’s Bridal, New York, NY 10-2011 - 04-2012
Wedding Consultant/Customer Service
• Provided customer service to bride by selecting bridal gown according to venue.
• Interviewed bride and bridesmaid on the phone before setting appointment.
• Ensured bride was completely satisfied with gown selection and customer service.
Multi- Service Real Estate Center, Brooklyn, NY 02-2008 - 11-2010
Receptionist
• Managed and scheduled appointments using Microsoft Outlook calendar.
• Conducted housing interviews for Chief Operating Officer.
• Spoke with Housing Specialist to ensure permanent housing for domestic violence clients
City University, New York, NY 08-2007 - 02-2008
Receptionist
• Processed Federal Express packages to be shipped out.
• Managed and scheduled appointments using Outlook calendar.
• Scheduled conference rooms, processed food requests.
Volunteer Work
Voices of Women Organizing Project, New York, NY 07-2007- Present
Community Advocate fighting to improve family court, attends court appointments with victims, facilitate
group meetings, attend town halls meeting, meet with politicians to discuss burning issues that affects us all.
Outreach Training Center, Queens, NY 06-2013 - Present
CASAC Training
Boricua College, Brooklyn, NY 10-2008 – 06-2011
Associate Degree in Human Services
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