Customer Service Data Entry

Niqua L. Roberts

** ******* ******* *** *****, Irvington, NJ 07111

973-***-****

*****.*******@*****.***

SUMMARY OF QUALIFICATIONS

• Data Entry

• Processed bills of Lading and Outbound paper work

• Used of the copy machine as well as the fax machine & knowledge of AS-400 computer

system.

• Good typing skills

• Knows ten key

• Performed billing & collections

WORK EXPERIENCE

Linear Logistics N. Bergen, NJ 09/2011 – 03/2013

Accounts Receivable Associate

• Data Entry

• Processed bills of Lading and Outbound paper work

• Used of the copy machine as well as the fax machine & knowledge of AS-400 computer

system.

Advanced Health Media Union, NJ 02/2006 – 04/2009

Project Accounting Coordinator

• Coordinated direct billing programs by preparing and tracking invoices

• Processed adjustments to invoices according to procedure and guidelines.

Whitehouse Nursing Home Orange, NJ 11/2005 – 02/2006

Certified Nurses’ Assistant

• Assisted the elderly with daily living and fundamental needs.

Cablevision Newark, NJ 05/2005 – 11/2005

Customer Service Representative

• Assisted with customer inquiries, customer service

• Troubleshot and scheduled appointments

• Data entry

• Performed billing & collections

• Was responsible for credit card, check by phone, & cash (window) transactions.

Fidelity Carlstadt, NJ 07/2001 – 05/2005

Encoder/Check Processor

• Electronically encoded

• Processed checks from different bank branches within the New York and New Jersey area.

EDUCATION

Essex County College/Training Inc. Newark, NJ 2005

Nurse’s Assistant

Everest Institute South Plainfield, NJ 2011/2012

Candidate for the National Certified Medical Assistant Examination

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