Customer Service Sales

Steven D. Johnson

*** ********** *****, *******, ***** Carolina 29662

864-***-**** (Home) / 864-***-**** (Cell)

E-mail: **********@***.***

Objective

My objective is to become a well-known leader in the customer service realm by utilizing my

communication, leadership, problem solving, organizational, and mathematical skills.

Formal Education

Mauldin High 2003-2007; graduated

Claflin University 2007 – 2008

o Major: Elementary Education

Greenville Technical College 2008 – 2010

o Major: Elementary Education

o Major : General Business / Accounting

Work Experience

Charter Communications Sales JAN 2013 – JULY 2013

o Duties

• Worked in a fast-paced, intense, results-oriented environment. My main

responsibilities would be handling inbound customer calls while using a

computer terminal, researching and selling services available in the area.

Charter Communications Retention MAR 2011 – JAN 2013

o Duties

• Explaining our products and services, troubleshooting service and equipment

questions and identifying opportunities to sell additional wireless solutions to

customers.

Greenville Technical College Work-study SEPT 2010 – DEC 2010

o Duties

• Worked with Upstate Circle of Friends providing support for individuals with

disabilities; children with emotional, behavioral or medical complexities.

Pizza Hut JUNE 2010 – SEPT 2010

o Duties

• There to serve guests and provide them with an exceptional dining experience.

Greenville Technical College Work-study JULY 2009 - MAY 2010

o Duties

• To answer phones, handle courier work, scan, email, and manage other light

clerical duties as needed.

McDonalds Inc. JUNE 2008 – MAY

2009

o Duties

Steven D. Johnson

205 Shadecrest Drive, Mauldin, South Carolina 29662

864-***-**** (Home) / 864-***-**** (Cell)

E-mail: **********@***.***

• Taking customer orders and operating a cash register on the front counter and

in the drive-thru area, cooking on the grill, assembling sandwiches, stocking

and cleaning.

Contact this candidate